To assure we’re doing our job right, we follow up with every customer after their order is complete. If there’s ever any issue, we address it immediately. Most of the time however, we receive rave reports. On behalf of the ScanDigital team, I’d like to say “Thank You” to our amazing customers. We’re truly flattered to know you are happy and honored to have been trusted with your family’s precious memories. Please find a sampling of the testimonials below that we’ve recently received.
If you’d like to hear more from our customers, you are welcome to visit our Testimonial page. If you have any questions or would just like to chat, you can always find us here on Twitter and Facebook, by email at info@scandigital.com or by phone at 888.333.2808 if you have any questions or just want to chat!
“I have recently submitted more tapes to be converted to DVDs so yes, I would use this service again! I was really pleased with the quality of the DVDs I received. I have recommended your services to others. Bragging heavily!” – Susan (Mooresville, NC)
“ScanDigital really shines [with] the way you guys handle everything. The ordering process, the concise information available on you website and especially the day-by-day updates…kept me worry-free and truly trusting that my precious things were in safe and competent hands!” – David (Alexandria, VA)
“Between the quality of the outputs and the phenomenal customer service, I definitely would [recommend ScanDigital].” – Debra (Missouri City, TX)
“I would definitely use ScanDigital again. It was easy, fast, loved having the images on your site & CD, the quality was great & everything was indeed returned identically to how I sent it!” – Apryl (Fridley, MN)
“I would consider using the service again; the quality was great and I felt like my irreplaceable memories were in good hands. I appreciated the emails informing me of progress; it gave me piece of mind that the package didn’t get lost or forgotten about. ScanDigital has proven itself to be a reputable company!” – Lisa (Arlington, VA)
“Thank you for keeping quality as your priority. Even if I had a scanner of my own, I don’t know that I would have had the time to do a batch in the time, and of the quality, that you did!” – Phillip (Vallejo, CA)
“I had started copying our videos myself and got half of them done; then I sent the rest to you. Your product was so nice looking with case covers and chapter [breaks] that we sent the tapes I had already copied to you to be redone. You did a great job and we appreciate the product!” – Marie (Palmer, AK)
“We were SO impressed. You created a great memory from a 25 year old, poor quality VHS tape of our wedding. We are so pleased with the quality despite what we gave you to work with. Thanks so much for taking the time and care to preserve our memories. We will definitely use you in the future!” – Martha (Encinitas, CA)
I would definitely use ScanDigital again. It was easy, fast, loved having the images on your site & CD..
Digital Scanning Is Not Enough for Preservation When Storage Life Is Limited
Digital scanning has long been championed as the most effective way to preserve media of all varieties. From news clippings to photos to video, everything we love can be scanned and preserved for posterity. But digital conversion is not, by itself, as exhaustive a solution to worries about aging photos and the like as we wish. The fallibility of storage media itself is at the heart of the problem. Because any one storage device or disc can deteriorate or fail unexpectedly, scanning should be treated as just one step in a strategy to protect and store things digitally, as opposed to being seen as the one-and-only step necessary. So a better understanding is necessary to ensure that the things you save will last.
The first thing to understand is that all storage has a finite lifespan. This means that without backing up files, all stored media is similarly infinitely less immortal than many of us had assumed. Between things that are created without any paper original, especially digital photographs and writings, and digital conversion of photos and other items that are old enough they might fall apart at any second, there are countless files stored on hard drives, DVDs, and CDs that would be irreplaceable if that one storage media were to fail. So just how likely are these storage stalwarts to fail?
Companies that manufacture CD and CD-ROM based products readily admit that if a disc reaches 10 years old and still functions normally, it’s surprising. The five-year mark is when people should begin to worry about the integrity of data stored on CDs. DVDs and Blue Ray Discs, which are attractive for things like backing up photos because of their enormous capacity may fare slightly better, but 15 years is overly optimistic. The lifespan of hard drives is the most difficult information to find. Manufacturers suggest their drives should last over 100 years if they experience minimal use, only connected to a power source when data is being backed up to them at a frequency of once a month or less. But they also have a failure rate between two and five percent. Failure rates for both storage discs are similar.
While physical degradation of storage discs can set on quickly with few warning signs, hard drives sometimes offer warning signs before failure. The most common are abnormal noises like screeching or clicking, but these are usually associated with the primary hard drive in a computer. And this doesn’t speak to hard drives that fail while sitting on a shelf, rarely used. Things like magnetic fields, moisture, heat, and being dropped or otherwise moved too much can all undermine a hard drive’s stability, and many of these also damage disc storage.
Beyond exercising caution and trying to keep any storage medium in the right conditions – dry, not too cold nor too warm, free from magnets, intense sunlight, and radiation, and properly protected so they aren’t shaken – the threat of losing everything on a drive should lead those of us for whom digital scanning has become our preferred method of photo storage to consider further backups. This is the kind of problem that plagues NASA and environmentalists seeking to compare current data against numbers and photographs from the 1970s, and their best solution should work fine for the average person’s needs. Essentially, they just make sure to have two backups, preferably in two different forms.
The problem with this strategy is that as a culture we already have too much data. We take three of the same picture with a digital camera and then keep all three shots. Storage space is cheap enough that there’s no reason to cull the inferior versions. But instituting consumer data redundancy to protect against failing discs and hard drives will be expensive. So it’s important to spend the time to only back up essential files.
The illusion that digital scanning can protect an old photo for eternity has been shattered. This kind of preservation and longevity also requires constant attention and management of file storage so physical media degradation won’t catch us unawares. But with a little extra attention, it can still be very worthwhile to convert all your old photos to a digital format.
Photo Scanning for the Perfect Mother’s Day Gift
Mother’s Day is coming up fast and it’s one of the most important days of the year for children across the county, even if they’re adults. Few people need to have the importance of doing something for their moms on Mother’s Day explained, but many fail to put the right kind of time and effort into the holiday. Although every mother is different, most of them prefer something thoughtful to something expensive and empty. Photo scanning is the perfect first step to making an inexpensive, memorable gift for mom that she will enjoy all year or for years to come. Each of the following gift ideas only requires finding the right photos, scanning them to digital, and then creating a photo project to order online.
Individually-designed -made gifts are often the best ways to say thank you to a mother, because the time investment and thought they require is immediately evident. That is a core piece of what moms want. But they usually also appreciate gifts that they can enjoy for a long time and that remind them of warm memories from when their children were actually children. Things like calendars, photo books, notepads, and even stationary can all fit this criteria. Putting them together requires some work, and that’s where photo scanning comes in.
Before you start scanning photos, you should decide what you want to make. A year or 18-month calendar is easy, reliable, useful, and it can even be fun to make. But you can’t give the same type of gift every year. Other solid options include a photo display or collage, a custom frame, and the previously mentioned paper goods. Think about how many photos each option would require, and search for a service online that lets you upload and arrange photos, then makes the product for you and ships it. This is the most time- and cost-effective method for most people. Be sure to look at the time between ordering and delivery so you know it will arrive early or at least on time. Many of these sites require a few days to make the product and then a minimum of a week for shipping.
If you are young enough, all the photos of you as a child and your family together might be digital already. But even ten years ago, film cameras were still relatively common, meaning photographs from that time are probably stored in a shoebox somewhere in the parents’ home. Digital scanning lets you get those photos onto a computer so you can put them together online and start designing your gift.
It’s important to actually scan the photos, as opposed to just taking a picture of them with a smartphone. flatbed scanners produce much crisper, higher resolution and quality digital copies of photos, which is important for blowing them up on things like calendars. It’s also worth it to scan something like 50 percent more photos than you’ll actually need. That way you leave yourself options so you can try different arrangements. For example, with a calendar you might want the main photo for each month to reflect the most representative holiday or even from that month. Or you could use a photo of a particularly strong memory from that month. But you won’t know what pattern makes the most sense until you see it and try various options online. Also, consider simple customizations to further personalize the gift. In the calendar example, you can put notes on individual days to identify birthdays or other inside jokes.
Even after you think everything is perfect, let it sit for a day and then go back and double check for mistakes. Just be careful not to overdo it agonizing over every detail for days. The point is just to let it sit in the back of your mind overnight so that you can do a last read through with “fresh” eyes to make sure the pictures you uploaded with photo scanning, their arrangement, and the text are all done tastefully and thoughtfully.
This approach to Mother’s Day should yield many years of perfect gifts for mom that she will love and you will enjoy making. It’s an incredibly effective approach to avoiding repeating the same gifts while still doing all the most important things to make sure mom feels appreciated on the one day designed especially for her.
Photo Scanning as Environmental Conservation
Earth Day has come and gone again, and for many of us the 2012 celebration of our home has provided much-needed and potentially embarrassing motivation to try to do more to protect the planet. There are millions of green things people can do, so photography and photos are rarely discussed in relationship to conservationism. But anything that reduces consumption and waste is positive, and printing photos uses several different chemicals as well as the photo paper. This is where photo scanning can step in to be a tool to help ensure that we are being responsible with our use of photos.
Most people might immediately say this is silly because nobody gets photos printed anymore. While Mom used to run to the local photo developer, often in Target, once a month or more to get rolls of film printed, that isn’t happening for most people any more. We all have digital cameras. 
We share our photos online, on our phones, and maybe on our tablets. But that kind of thinking ignores the popularity of online photo printing services like Snapfish and Shutterfly that make getting photos printed, to put in frames around the home for example, seductively inexpensive. An introductory offer of 100 prints for a dollar plus shipping is going to entice a lot of people to order 8 photos they will put up in the home or office and 92 photos that will sit in a box with all the other relics of the pre-digital age that they’ve captured over the years.
The nature of this problem doesn’t immediately make it obvious that photo scanning can help prevent waste from photo printing. Clearly, compared to a world where everyone has 33-shot rolls of film printed in order to even be able to see which photos were good, digital cameras have decreased our consumption of photo paper and printing chemicals. But if having digital copies of photos is only going to lead people to order more of them online, or even worse, print them at home on those remarkably inefficient home photo printers,
it seems like we’re just trading off one type of waste and consumption for another.
The difference is that with photo scanning you have a choice. Some will always be lazy and wasteful. But when we’re using digital cameras and using photo scanning to digitally preserve old paper photos and negatives, we gain the flexibility to choose what we print. Hopefully people will continue to get better about only ordering, buying, and printing what they will use. Hopefully they’ll also pressure online photograph printers to use more environmentally responsible processes. This might even make sense because digital photography has led to so much centralization in the printing process. But most importantly, with digitized photos, hopefully people will choose to get only the photos they really want printed.
The implicit message is that when you’re thinking about simple, unobtrusive ways to be friendlier to the Earth, cutting down on things you buy that you don’t actually need is incredibly powerful on the aggregate. Digital cameras and photo scanning give us an unmatched ability to choose what photos we print, as opposed to just sharing online instead of printing to store in a shoe box. And it’s that ability to choose that allows us to limit how much we consume for no reason. Scan a photo, don’t print it, and save the planet.
Photo Scanning Isn’t Dead, It’s Evolving
Photo scanning is not dead. But in terms of how we interact with digital scanning on a regular basis, it has changed, dramatically some would say. The desire for a portable, always-accessible scanning option has led smart phones and personal mobile devices to replace the conventional scanning bed for the average person. People can still convert photos and documents into digital files. But for the most part, we’re free from the confines of bulky, heavily, and the ultimate sin, non-portable scanning devices. Even within this framework there are number of options for how we do this, from smaller scanners that dock smart phones and tablet devices to software that uses native cameras on these devices as a substitute for a scanner.
There are a number of reasons scanning still matters. The most obvious is that we have printed photos that we want to preserve, share online, and perhaps even edit with software. The other reason which pertains more to documents and even hand-written notes, is that it can be easier to carry and use digital files. Whether it’s because we want to be able to make important photos and documents last longer or because we need easier ways to access and use them, digital conversion is nearly an everyday need.
Regardless of which format a person uses to scan documents and photos, it’s clear that things are different form a decade ago. In fact, there’s even a company called 1DollarScan that will scan collections of documents for cents on the page. They recently announced software that can optimize their scans for any eReader or mobile device. Although it’s more popular in Japan than the United States currently, this service demonstrates the same point about us in the U.S; scanners themselves are so unwieldy and inconvenient, while our collective need to digitally convert documents and photos is so strong, that it makes more sense to find a way to outsource scanning photos and documents to port them to our various computers and mobile devices. 
Especially among people of college age or younger, many would prefer to have their notes from class accessible on a tablet for studying, annotating, and sharing. The same goes for their photos, which are more useful when uploaded to Facebook. People have responded to these needs by figuring out how to use the cameras on their mobile phones, tablets, and personal devices to approximate scanners. Industrious inventors realized they could improve this approach, making it easier to leverage a smart phone as a photo or document scanner. Software, like iPhone “Apps,” such as Shoebox were designed specifically to make this easier. Another app, Scanner Pro, offers similar assistance but for document “scanning,” allowing people to convert notes and papers into PDFs, properly oriented and compile-able into multi-page documents. This approach provides the portability and immediacy we demand.
When the process involves large collections of photos, many people opt for a photo scanning service that will digitize the memories so they can be preserved and enjoyed more easily. The same is true for old documents that need to be preserved. The other approach is something of a hybrid, using smaller piece of hardware similar to the old handheld scanners as a way to capture the images and store them on mobile devices.
Photo scanning and document scanning remains appealing to an increasingly wide range of people for a variety of reasons. But most people aren’t willing to sacrifice convenience to get their digitized documents – they want speed, portability, and immediacy. The most common solution is a way to leverage existing technology to approximate a scanner, unless specific needs make another approach more effective. So scanning isn’t dead, it’s just growing and changing to adapt to our changing needs and technology.
Instagram Vs. Photo Scanning: How the Social Media Generation Shares Photos
With its recent $1 billion purchase by Facebook at the ripe age of 17 months, Instagram has been all over the news. People who don’t understand what this smart phone application does still know its name, wrapped up in the mystique of being the hottest new super-valuable startup. But even more important than understanding what Instagram is, is understanding why people like it. What’s the difference between using photo scanning to share actually old photos, using the Facebook app to share photos, and using Instagram? This is as much a question about the nature of photography for the masses as it is about social media. 
Instagram CEO Kevin Systrom has said he envisioned the app, which was initially only available for Apple iOS devices but was recently rolled out for Andriods as well, as “an instant telegram of sorts.” The app itself has a few features that enable it to fill this role. First, it lets users apply filters and basic cropping to photos captured by the simple cameras on smart phones. Then, it allows them to share the photo across various social media platforms, including its own, Facebook, and Twitter. So the idea was to allow people to create a “visual telegram” and share it with their social network to communicate what they are experiencing using a photo. Understanding Instagram at this level, it only offers a very minor upgrade from most native phone applications; you don’t have to click as many buttons to share a photo on several networks because it does them all at once.
However, many, many fans of the app love it for something other than this simple, practical benefit. Most critics of the tool bemoan the kitschy, hipster-ish vintage feel that many of Instagram’s filters create. Not only do these skeptics not share a desire to make photos look like digitally scanned, faded old Polaroids, they think it’s cheap and tacky, and annoying when it clogs feeds on Facebook. But that ability to take something normal that a person sees walking down the street or experiences with friends and spice it up just a bit is very powerful for the average user. Professional photographers and people who see photo scanning as an important way to preserve and share shots captured on film are more likely to use digital SLR cameras and spend time thinking about their shots. But the average Instagram fanatic wants to be able to take a shot quickly, and still have it be interesting. Instagram facilitates that.
That extra layer seems to be the real draw of this simple app. First, it enables users to apply their own creative vision when using smart phones, which have very little flexibility in terms of camera settings. Second, most quick photos people take of what they’re doing to be able to share online are boring. People are aware that taking an interesting photo is difficult. Being able to apply a filter or other effect that increases the baseline interest of the photo with Instagram is very appealing.
Instagram isn’t about challenging photo scanning or changing how people do “real” photography. It’s a tool that enables people to take acceptably interesting shots with their phones and easily share them across multiple social networks. As the cliché goes, “a photo is worth a thousand words.” That gives you a lot more room to communicate than 140 characters or a small status message box.
Incredible Photos to Digitally Scan in the Worst Weather
While uncooperative mild weather can be slightly annoying or produce some interesting effects with a little preparation, extreme weather is an entirely different issue. If it’s raining hard, excessively windy, snowy, or otherwise storming and you want to get photos that other people will be begging you to digitally scan, you need more than just preparation. While having the tools and mindset necessary to take advantage of these conditions is important, you also need good judgment and some luck, especially when things get rougher.
The difference between these conditions and milder weather is that they can make photography unsafe, or at least just much more difficult. No matter how intense, the first thing you’ll notice with all of these conditions is that particles of rain, snow, or dust are moving in the air in front of the camera. With wind, it’s likely that the background itself will be moving too. You can prioritize shutter speed to capture the moving objects, at the cost of control over light and depth of field. Or you can work with the motion weather creates, framing shots so that blurry, moving objects like blown branches make it look better. Lastly, depending on the subject, you can attempt to change the depth of field and focus such that anything moving outside of what you want to capture is removed from the shot. At the same time, because these conditions often come with darkness, the fact that stuff is flying around in the air might make getting the right amount of light more difficult. You have to choose between the risks of a flash and the darkness brought on by shorter exposures.
The other thing you absolutely need is the right equipment. Specifically, things to protect and dry equipment and a tripod are essential for harsh weather photography. It might even make sense to bring a shovel to bury the tripod legs if the wind is especially strong. And sometimes you need more than just a towel to keep the camera dry. Protective housing is an expensive but effective option. And regardless, a decent lens cover will help protect the lens no matter what’s coming down.
Snow and cold also present other problems for capturing photos worth the time to digitally scan. The first is that a camera that gets cold from being outside needs to be warmed up very slowly. Otherwise the cold camera will pull condensation out of the air in the warmer room, and this moisture can seriously damage it. But while you’re shooting, you also have to deal with the excess light that reflects off the snow and the ways cameras struggle to get the right colors. You have to set your white balance to be sure the whites don’t look blue, and manually force the aperture open a bit to prevent shots from looking dark and grey. The advantage is that these kinds of snow shots can look incredible when done correctly.
Just as with mild weather, getting shots that merit being digitally scanned in extreme weather requires planning and knowledge of the right techniques. However, it also requires more specific gear and a clear understanding of why shooting in that weather is at all worthwhile. But when done correctly, beautiful photographs can result – the kind you’ll print, digitally scan, and share with others with price.
All in all, I’m extremely pleased with the service, the quality and the way ScanDigital conducts business, and would definitely use again and recommend your services in the future!
We follow up with every customer because we care. We truly want to hear about as many customer experiences as possible to assure we’re doing our job right. If there’s ever any issue, we address it immediately. Most of the time however, we hear from customers overjoyed to have their memories preserved and thankful the process was so easy. On behalf of the ScanDigital team, I’d like to say “Thank You” to our amazing customers. We’re truly flattered to know you are happy and honored to have been trusted with your family’s precious memories.
If you’d like to hear more from our customers, you are welcome to visit our Testimonial page. If you have any questions or would just like to chat, you can always find us here on Twitter and Facebook, by email at info@scandigital.com or by phone at 888.333.2808. Hope to hear from you soon!
“I was thrilled with the customer service at Scan Digital! I really appreciated the e-mail updates – made me feel like my photos were in great hands.” – Paula (British Columbia, Canada)
“The service, quality or product, communication, and turnaround time are great. Also, your care with the packaging and maintaining the sets in their original order are exceptional.” – Ken (Montgomery Village, MD)
“I think the services you offer are wonderful, and I would definitely consider using them again. The final product you sent me was high-quality and definitely worth the expense.” – Jessica (Newcastle, WA)
“I wanted to let you know that my ScanDigital experience was excellent. The entire process was described in perfect detail on your website so I knew exactly what to expect as I started the process. When I did receive the final product, I could not have been any happier with the results. Thanks again for an amazing experience and a great final product!” – James (Glendale, AZ)
“The quality of the work is wonderful, everything was processed as requested, and the follow up on the order has been above and beyond. I will definitely return as a customer because it’s too difficult to imagine entrusting my memories to another company that can even meet, let alone exceed, my experience with ScanDigital!” – Yvonne (Corralitos, CA)
“I have to say that I was impressed from start to finish with ScanDigital throughout my recent use of your services. The service was prompt and professional with excellent communication throughout keeping me informed of the progress and status of my order. I would most certainly recommend ScanDigital to anyone!” – Steve (Ontario, Canada)
“All in all, I’m extremely pleased with the service, the quality and the way ScanDigital conducts business, and would definitely use again and recommend your services in the future!” – Sonia (Ontario, Canada)
“I am a very satisfied customer who has spent LOTS of money on converting VHS tapes and 35mm negatives to discs. You guys did a great job and I am very happy with the product, the customer service, and I know your prices are competitive. I have already recommended your services to others. I will most definitely continue to use ScanDigital.” – Catherine (Bastrop, TX)
“I was thrilled with my order! I was very hesitant to send off our old VHS tapes but was pleasantly surprised when they arrived back home with the new CD’s. The labeling was great!” – Lucille (Brick, NJ)
“You converted virtually everything I had, literally going back to 1979. The job you did was excellent considering the deteriorated condition of many of my tapes! What could be salvaged you did salvage and you did it for an incredibly reasonable cost!” – Joel (Hoboken, NJ)
“I would absolutely use ScanDigital again and I have already mentioned the company many times to friends and customers [at] work. Thanks to ScanDigital, I have frittered away MANY hours watching my babies, loved ones that have passed away, and reliving events I long since forgot about!” – Lisa (Cincinnati, OH)
Create A Wedding Slideshow By Scanning Old Photos
Important Details for Wedding Slide Shows Like Scanning Photographs
Make Your Wedding Slide Show Powerful by Scanning Photographs
Every wedding season, brides and bridesmaids turn their attention to the details that personalize a wedding and make it memorable. For many people, thanking the family and expressing love for relatives are important parts of a wedding and help this process of building up the right details. Slideshows, although they don’t use slides anymore, are a popular and effective way to share memories and remember family members who have passed. The process of collecting old photos to scan to digital, organizing them in a series with matching music and sometimes narration, and then sharing it with the guests at the wedding is both fun and potentially emotional.
There are two general types of slideshows that people have at weddings. The first type is like a presentation. It feels like an official wedding event, and one or more people narrate using the pictures to tell a story to the guests. The subject often relates to how the bride and groom met and sometimes weaves in other stories about family members. The other common slideshow is a more passive feature at the wedding. Instead of being a focused event, this type of slide show is usually just projected onto a wall or played on a monitor somewhere out of the way that people will easily see and be able to enjoy. This allows people to casually notice it as they get drinks, for example, and enjoy the photos without requiring the time and attention of anyone else at the wedding.
Regardless of how the slideshow will be presented, it’s important to go through the process of creating it carefully. Picking photos to scan to digital, deciding on music, and ordering the photos are just a few of the details that can be significant if the designer wants it to. There are a number of basic considerations that frame the process. 
First, the more people will be forced to watch the slideshow, the more important it is to keep it short. People don’t like to sit through too much of the same thing. And even if it’ll be playing on a side table, the longer the loop the more difficult it will be for people to bring friends over to show them favorite parts. Anything over 15 minutes will be too long. The other major consideration is the quality of photos. Most people have a vast collection of digital photographs as well as the boxes of old photos from relatives. The scans and photos needs to be high quality so they will not look degraded when projected on a large screen.
After the practicalities, it’s important to deal with the aesthetics. The most impressive slideshows have a logical progression. Most go from older to more recent photos. To maintain peoples’ attention, slideshows need to be engaging and dynamic. That impacts the photos that should be selected, the importance of using active transitions instead of just dissolves between photos, and makes including a short video clip or two very effective. Even the simplest of slideshow software enables all these things and the addition of music. But to be sure everything looks good, it’s important to watch the “final draft” with a very critical eye and perhaps get the input of a friend or relative who will be honest about simple ways to improve it before the wedding.
Slideshows can be incredibly moving at many weddings. And from digging through old photos to scan to digital to putting the whole thing together and enjoying everyone’s reactions, it’s a very fun process when you pay attention to the important details.
I would use your services again because you exceeded my expectations and I received friendly, expert responses to my questions. Your people treated me as an important customer!
We love hearing from our customers. That’s why we reach out to everyone after the completion of their order- it’s important to assure we’re doing our job right. If there’s ever any issue, we address it immediately. Most of the time however, we receive rave reports. On behalf of the ScanDigital team, I’d like to say “Thank You” to our amazing customers. We’re truly flattered to know you are happy and honored to have been trusted with your family’s precious memories. Please find a sampling of the testimonials below that we have received from the remainder of this month.
If you’d like to hear more from our customers, you are welcome to visit our Testimonial page. As always, we’re always here on Twitter and Facebook, by email at info@scandigital.com or by phone at 888.333.2808 if you have any questions or just want to chat!
“The services you offer are great and useful. I was happy to know I could put my video into a more useable format. [Also], excellent customer service: quick to respond to emails [and] questions answered thoroughly!” – Amy (Madison, WI)
“I was informed of where my pictures were every step of the way and the result was spectacular! I plan to recommend your company to anyone and everyone!” – Amy (Sacramento, CA)
“Everything was fine. You have nice people answering the phone and responding to questions. They seem human!” – Ruthie (Columbia, MI)
“Your service was clearly explained, your turnaround was faster than promised, the quality of the scans was at least as high as, if not higher, than those I do myself, and you’re located in the U.S!” – Victoria (Bloomfield Hills, MI)
“I was happy with my purchases. I was hesitant to mail my items so far but was happy to be able to confirm when it was received and the progress of the order. My questions were answered promptly and clearly as well. The good customer service was a big part of the transaction for me!” – Nancy (Ontario, Canada)
“The promptness, awesome service, positive attitude, and the ease of your website made our experience incredible!” – Sharisse (Bellevue, WA)
“I couldn’t be happier with your service from start to finish! I loved the communication from receiving my negatives to a question about my order to letting me know when it was shipped to me and when to expect its arrival.” – Pat (Costa Mesa, CA)
“I will recommend you simply because you did a great job keeping me updated on my order! I so appreciated the fact that you would respond to email and you weren’t just a “push #3 for customer service” kind of business. Your service and customer service is a great value.” – Dayna (The Woodlands, TX)
“We were very happy with the quality and professionalism of your company. It was scary sending our photos through the mail to another state [but] the immediate and frequent ongoing communication put us instantly at ease. The quality of our slides and pictures are amazing. We would definitely recommend ScanDigital to others!” – Terri (Albuquerque, NM)
“I would use your services again because you exceeded my expectations and I received friendly, expert responses to my questions. Your people treated me as an important customer!” – Ed (Ontario, Canada)
“I’ve used your services twice; both times, [I’ve been] very happy. Good customer service!” – Karen (Knoxville, TN)
“I was skeptical that this was actually going to work considering it was being sent back & forth to the US, but I had absolutely no problems & am very happy with the results. I think ScanDigital is a wonderful service and it was very straightforward & timely to accomplish it all!” – Yvonne (British Columbia, Canada)
“I had a great experience with Scan Digital! I liked that I was informed thru every step, I got my stuff back fairly quickly, the disk I got back was organized, and… everything I got back was labeled exactly as I sent it!” – Renee (Santa Ana, CA)
