We follow up with every customer because we care. We truly want to hear about as many customer experiences as possible to assure we’re doing our job right. If there’s ever any issue, we address it immediately. Most of the time however, we hear from customers overjoyed to have their memories preserved and thankful the process was so easy. On behalf of the ScanDigital team, I’d like to say “Thank You” to our amazing customers. We’re truly flattered to know you are happy and honored to have been trusted with your family’s precious memories.
If you’d like to hear more from our customers, you are welcome to visit our Testimonial page. If you have any questions or would just like to chat, you can always find us here on Twitter and Facebook, by email at info@scandigital.com or by phone at 888.333.2808. Hope to hear from you soon!
“Thanks for following up. As with the first order I placed ScanDigital, I am completely satisfied with my second order.” Dana – Henderson, CA
“I am very pleased with the quality of the digital pictures from my old slides. Thank you! I did purchase your latest groupon offering as a gift for my parents, and they are looking forward to getting their slides on a DVD. I can’t wait to get more photos converted.” Wendy – Hillsboro, OR
“Thank you for your follow up. Let me say that I love your service and company and have indeed recommended it to my friends and family as well as to my web membership. I found the UPS option worked well and your diligent follow up was reassuring. My video was turned around quickly, cost effectively and wonderfully. I would love to help you grow as much as possible – you offer an incredible service. I will indeed post something on Facebook and again on my website.” Eleanor – Pacific Palisades, CA
“I was very satisfied with your service. There was a glitch with the first DVD sent and the problem was taken care of pronto with no difficulties. I would recommend your service and I liked your prices as well. My photos were well taken care of and returned without issue.” Shelli – Vancouver, WA
“I was very pleased with your service. And I would be ready to recommend your company to friends.” Robert – New Hyde Park, NY
“I would recommend your services. I love how you put the pictures on the cover so you know what’s on the DVD. Thanks again.” Helen – Quincy, MA
“I can appreciate emails like these and I too value any and all feedback. I first used the service because I had a coupon. I was pleased with how easy it was to send in my photos with the UPS label, etc. I was also pleased that one of your technicians or PMs called me to clarify instructions I put on my photos. That was welcome and showed attention to detail. The final product I received was nicely packaged and well organized. I wish your company all the best.” Brandon – San Francisco, CA
“I enjoyed the movies very much. And I would recommend you to others.” Annie – Bellevue, WA
“I was very impressed with the communication you provided. You let me know that my order was received, when it likely would be completed, and when it was completed you sent me delivery tracking. My order was delayed, but you let me know immediately what your new production time would be and updated me when to expect it. I haven’t had time to view all of my order, but enjoyed what I have seen so far. I especially liked seeing the music tracks you provided. I was also pleasantly surprised to see how easy it was to send in my order. I am letting others know about my satisfaction with your service.” Diane – Bettendorf, IA
“I have had a very positive experience with your company. The website is easy to navigate and understand. The phone customer support folks have always been friendly and knowledgeable to help me with my questions. The emails I receive letting me know my order is complete and on the way to me along with the tracking number is also helpful. This is when I look forward to their arrival and watch for a package on my porch. I will remain a loyal customer and I have at least 20-30 tapes yet to send.” Rose – Houston, TX
“I have shared all of my coupons with interested friends….so I really like your concept! I have wanted to transfer my vidoes for YEARS….it was the groupon that motivated me to finally DO it!” Lisa – North Royalton, OH
“I am quite pleased with the video that you redid and would use ScanDigital again and/or recommend you to others should the occasion arise.” James – Providence, RI
“This order was my third order with ScanDigital. I have had both VHS tapes and photographs scanned and have been very pleased with everything. This order was several groups of old photos both black and white and color. Some dating back to the 1920’s and others into the 1960’s and a few more recent. I am very pleased with the results and am eager to gather more family photographs and send to be scanned. I am very likely to use ScanDigital again. However my use will be sporadic as many of our family photographs are at my Mother’s in Kansas and I have to excavate them from the family home of 100 years so it takes time. I do recommend your services to my friends and family. I keep talking about how pleased I am with my orders and showing them my photos so I suspect they will get around to it someday. I think your pricing options are clear and easy to understand. I am thrilled with the services you provide. You are helping me with the huge task of trying to get my life in order!!!” Merla – Colorado Springs, CO
“I was informed during the process which was very nice. I have no complaints about the quality and would use your service again.” Judy – Maquoketa, IA
“EVERYTHING WAS GREAT AND I HAVE ALREADY TOLD FRIENDS AND FAMILY ABOUT THE SERVICE YOU PROVIDE. I AM SENDING ANOTHER 15 TO 20 VHS TAPES TOP BE FORMATTED TO VHS TAPES AS WELL AS PHOTOS. I MUST ALSO SAY THE YOUNG LADY THAT ANSWERED THE PHONE WAS BETTER THAN GOOD, I BELIEVE HER NAME WAS KELLY. I WOULD HOPE YOUR PROFITS ARE A THOUSAND FOLD AS GOOD COMPANIES SHOULD NEVER GO OUT OF BUSINESS. AGAIN THANKS TO YOUR COMPANY AND TO KELLY.” Walter – San Bernardino, CA