One of the best parts about following up with our customers after every completed order, is learning how people are actually using our service to reconnect with their memories. Afterall, it’s not about photo scanning or video transfers, it’s about preserving precious memories. To celebrate these stories, we’ll share a particular customer’s photo each month. Our Customer Spotlight this month, highlights one very special customer, drum roll please…Paula Parks Fulford!
Paula was first motivated to use our services because she wanted easy access to the photos from her childhood without lugging out the slide projector. “My father took slides when I was growing up. Looking through the “photo album” meant projecting slides on the wall…My last visit home, my mom gave me a pile of old family pictures, many I had not seen and I was excited to have those organized and in one place.”
Paula chose this particular image to share because it fills her with emotion to see herself embraced by her mother. “The picture that took me most by surprise was taken on a vacation to Colorado when I was about 6 yrs old. My dad caught my mom and me in an unguarded moment, not a posed picture. I feel warm and secure seeing myself wrapped in a blanket held by my mother…Now that I have a child of my own, looking at my young parents holding me with smiles and pride has a totally new meaning, and I feel a connection to them. I like thinking about how happy they were to have me.”
She has also been using her newly digitized memories in unique ways. She writes the blog LoneStarLifer where she share photos for tributes to both of her parents. Paula also has a card business SnailMailNotes and has used some of her old photos to make humorous cards.
Paula has not only been a ScanDigital customer, but a true friend. She regularly interacts with us on Twitter and FAcebook, and even just recently tweeted from her @lonestarlifer account, “@ScanDigital I talk you up every chance I get!”
When asked about her ScanDigital experience she said, “I have been very pleased…My slides and photos have been transmitted safely and they come back to me in the same condition in which they were sent. I appreciate that ScanDigital keeps me informed through each stage of the process: where my photos are, what stage of digitizing they are in, that they are on their way back to me. Customer Service answers me quickly when I have a question. I will continue to use your service!”
Read Paula’s complete interview here:
What motivated you to first use our services? Did you have a project in mind or simple desire for preservation?
My father took slides when I was growing up. Looking through the “photo album” meant projecting slides on the wall. We didn’t have many photo prints. My father passed away several years ago and I had been thinking for some time that I would like to have a way to look at the photos when I wanted, and be able to give my younger brother a copy, also. I didn’t know how to go about this, then I learned about ScanDigital from a Groupon. I was a little nervous about sending my precious slides across the country but ScanDigital and UPS made sure they were safe.
One of my ultimate goals is to make my brother a photobook tracing our family line, and having all his baby pictures in one place. Also, I enjoy scrapbooking and got the first four months of my now 13 year old son’s life in a scrapbook. I finally faced the fact that I am never going to get the remainder of his pictures in a scrapbook, so I should get them scanned and make photobooks for him.
What was one of the best memories you were reminded of? Was there a particular image or video that you were most excited to see?
I have been most touched by the pictures of my parents when they were young. My last visit home, my mom gave me a pile of old family pictures, many I had not seen and I was excited to have those organized and in one place. I also enjoyed seeing pictures of my parents as young parents. Now that I have a child of my own, looking at my young parents holding me with smiles and pride has a totally new meaning, and I feel a connection to them. I like thinking about how happy they were to have me. Since my father passed away in 1998, I really enjoy looking at pictures of him, from all periods of his life.
The picture that took me most by surprise was taken on a vacation to Colorado when I was about 6 yrs old. I remember the vacation and the slides, but I don’t remember ever seeing this picture. My dad caught my mom and me in an unguarded moment, not a posed picture. I feel warm and secure seeing myself wrapped in a blanket held by my mother.
How have you used and enjoyed your newly digitized material (shared with friends/family, created a slideshow, posted online, etc)?
I have used my digitized materials in two ways, so far. I write a blog www.lonestarlifer.wordpress.com @lonestarlifer and have used the photos for tributes to both of my parents, and to write about myself some.
Secondly, I have a card business, www.snailmailnotes.com @snailmailnotes, and I have used some of the pictures of me when I was very young to make humorous cards.
How has your experience as a ScanDigital customer been?
I have been very pleased with ScanDigital service. My slides and photos have been transmitted safely and they come back to me in the same condition in which they were sent. I appreciate that ScanDigital keeps me informed through each stage of the process: where my photos are, what stage of digitizing they are in, that they are on their way back to me. Customer Service answers me quickly when I have a question. I will continue to use your service!
Tags: Customer Spotlight
that precious priceless photo of you with your Mother is awesome!
This is how I remember both you and your mom since we were childhood friends. Sweet picture.
Love the pics AND the post!!! You deserve customer spotlight for your innate creativity and endless contribution to the art of writing!