We love hearing from our customers. That’s why we reach out to everyone after the completion of their order- it’s important to assure we’re doing our job right. If there’s ever any issue, we address it immediately. Most of the time however, we receive rave reports. On behalf of the ScanDigital team, I’d like to say “Thank You” to our amazing customers. We’re truly flattered to know you are happy and honored to have been trusted with your family’s precious memories. Please find a sampling of the testimonials below that we have received recently.
If you’d like to hear more from our customers, you are welcome to visit our Testimonial page. As always, we’re always here on Twitter and Facebook, by email at info@scandigital.com or by phone at 888.333.2808 if you have any questions or just want to chat!
“I thought your service was great. The turnaround time was awesome, and the quality of the photos looked so much better than when I made an attempt with a few photos on my personal scanner. I’ll probably use the service again to digitize some old Hi-8 recordings (or some other archaic digital tape format) soon.” Clay – San Francisco, CA
“I am very, very happy with the results. I have recommended you to many already and some of their jobs have been started. I am a happy customer and will continue to be a customer and would enjoy joining a loyalty program.” Bruce – Kennebunk, ME
“VERY LIKELY WHEN I NEED THE SAME TYPE OF SERVICES. THE WHOLE PROCESS WAS SO EASY FROM SENDING TO RECEIVING. THE ONLINE GALLERY IS GREAT AND THE WHOLE PROCESS WAS EASY. THANK YOU VERY MUCH – LOVED THE PRODUCT AND THE GROUPONS. I WILL CERTAINLY USE YOU ALL AGAIN IF I EVER DO ANYMORE OF THE SAME TYPE OF DIGITAL STUFF. MANY THANKS.” Sarah – Washington, DC
“When I had questions via email, responses were prompt and helpful.” Jill – San Francisco, CA
“Our experience with ScanDigital was great. Instructions were easy to follow and the quality of the product received was excellent. We weren’t in a huge hurry to receive things, but appreciated the regular updates about when we could expect things. I would definitely recommend this to a friend. Thanks so much!” April – Columbus, OH
“I am very excited about receiving my order and I just received notice that they have shipped. Can’t wait to receive my orders. I am very excited about receiving the tapes.”Nicole – Atlanta, GA
“I actually purchased the next Groupon that I saw for ScanDigital! I have many more slides to convert, so I was super excited to get the additional discount. My mother happened to be in town the weekend that I got the disk, and she was impressed!” Tosha – Owings Mills, MD
“I have nothing but good to say for ScanDigital…. I would definitely recommend it to all my family and friends. We thought we would never be able to enjoy all of our old 8mm movies and VHS videos ever again, but, thanks to ScanDigital, we are reliving all those old memories. I really liked how you divided them into chapters and also named each DVD with very appropriate titles. We will be digging out our old beta tapes in the very near future. Thank you for a very positive experience. I also enjoyed winning one of your photo contests on Facebook. I used my coupon right away.” Judy – Racine, WI – September 2010
“I love your service. Not only have I been extremely pleased with the quality of the product (I’ve had 2 orders filled by your team). But I’ve also been extremely pleased with the quality of customer service. I especially have to commend Koa. He communicates really well with the customer and gives the service a real personal touch. He was extremely helpful to me, as were some of the others I met (unfortunately, I do not recall their names). Now I’m a Facebook friend, and waiting to round-up more photos from my family to digitally archive our entire family history. Thanks so much!” Carmen – Los Angeles, CA
“I was very pleased with the service we received from ScanDigital. I chose your company based on the reviews I read about your customer service. I’ve found over the years when choosing vendors that customer service can be very important. I found this to be true as I had the need to call to change the details on my original order, plus I had trouble accessing the web site. Everyone I spoke to was pleasant and helpful and quick to respond. The quality of the scans I received back was excellent. I was very pleased with the level of detail that went in to organizing all the slides. Each box became a folder with a date and descriptions. The descriptions were also on each individual slide. That little detail makes importing all those images into my computer that much easier. Thank you for that. I am very likely to use your service again. In fact, I have quite a few prints that I might send your way. I have already recommended you to one family member, and will probably recommend your company to anyone else that talks about digitizing their old slide/print/film collections. I had a great experience and am very pleased with the results. I’m very happy with what we received and how we were treated by your staff. Thank you so much.” Susan – Pittsburgh, PA
“I will use your service again. The photos came out very nice. I will certainly recommend you to anyone looking for this type of processing. Thank you and I look forward to sending you more photos in the near future.” William – Van Nuys, CA – September 2010
“Absolutely. I’ve already given your website info to my mom, who is planning on using your service soon. When I contacted someone through your website to ask about my order progress, I received a response right away, and my order was completed very quickly after that. I was very happy with the customer service and how quickly my problem was resolved. Thanks!” Robyn – Chino Hills, CA – September 2010
“Thank you for taking the time to ask about my order. I am satisfied. I am thrilled to have everything on CD’s and when I called the customer service line people were always very polite and helpful. I would recommend your company. I would recommend using your company because in the end, it’s very easy to box things up and send them off. It’s so nice to have personal correspondence with someone at a company! And it’s so nice of you to want to be reassured about our order. Rare these days.” Barbara – Hoover, AL
“After seeing some old 8mm films that haven’t been run since the 60’s I was delighted with the end results. I will surely use your services again when I convert 100’s of old photos over to disc. I have recommended many friends to use your service as well. The pricing is clear and concise and the online site I used was easy to navigate and understand. Overall I had a very good experience with your company and plan on doing more business over the years to come. Thank you very much.” Wade – Milan, MI
“Before your Groupon offer spurred me to action, I had been thinking of scanning our slides myself. A friend did it with his family photos, so I knew it was possible. He sent me a digital image of slide he had scanned of his wife and me in 1968; I had essentially the same image in my slides, but my digital image that you scanned is much superior in terms of color and contrast. Although this could be a difference in the original slides, I’m choosing to believe it was your adjustments that made the difference, and I am VERY glad I had your professionals do the job!” Suzanne – Providence, RI
