Posts Tagged ‘customer feedback’

Your company did a great job! Communication was outstanding and the product and service were both very high quality!

Friday, February 17th, 2012

We follow up with every customer because we care. We truly want to hear about as many customer experiences as possible to assure we’re doing our job right. If there’s ever any issue, we address it immediately. Most of the time however, we hear from customers overjoyed to have their memories preserved and thankful the process was so easy. On behalf of the ScanDigital team, I’d like to say “Thank You” to our amazing customers. We’re truly flattered to know you are happy and honored to have been trusted with your family’s precious memories.

If you’d like to hear more from our customers, you are welcome to visit our Testimonial page. If you have any questions or would just like to chat, you can always find us here on Twitter and Facebook, by email at info@scandigital.com or by phone at 888.333.2808. Hope to hear from you soon!

“I was impressed with the results that I received back, how speedy everything was, and the customer service was great!” – Tara, AZ

“I was hesitant to send tapes away that had once-in-a-lifetime footage on them, but your services have alleviated that concern!” – Pam, SC

“I really appreciate that your company provides professional products. I don’t want to pay a significant amount of money for a service that I could do myself with a scanner from Best Buy and a week off of work. There are too many places that offer shoddy service and I’m glad that ScanDigital doesn’t!” – Mark, MI

“Your service was fabulous! I have used competitive services in the past and think you offer higher-quality service. The things that make you stand out [are] the online timeline that shows you exactly where your project is in the process…turnaround time…[and] presentation of the DVDs!” – Anne, AZ

“The service was fast and well done [and] the photos look great. I would and I have recommended ScanDigital. It’s an efficient way to get old photos scanned and ready for digital use!” – Douglas, CA

“The service and quality I received was excellent. I [also] used the online help a couple of times and they were always quick, efficient and friendly with their responses!” – Kim, British Columbia

“I am very picky about scan quality and ScanDigital does a great job!” – Sarah, CA

“Your company did a great job! Communication was outstanding and the product and service were both very high quality!” – Michelle, IN

“Kudos for a wonderful experience! Your company, your staff I talked to when I called, were all very helpful in getting my husband’s work and memories documented for generations to come. Keep giving that excellent service for future customers!” – Darlene (Roanoke, VA)

The services were excellent! All the items scanned beautifully and I received the originals back in perfect shape.

Friday, February 10th, 2012

We love hearing from our customers. That’s why we reach out to everyone after the completion of their order- it’s important to assure we’re doing our job right. If there’s ever any issue, we address it immediately. Most of the time however, we receive rave reports. On behalf of the ScanDigital team, I’d like to say “Thank You” to our amazing customers. We’re truly flattered to know you are happy and honored to have been trusted with your family’s precious memories. Please find a sampling of the testimonials below that we have received from the remainder of this month.

If you’d like to hear more from our customers, you are welcome to visit our Testimonial page. As always, we’re always here on Twitter and Facebook, by email at info@scandigital.com or by phone at 888.333.2808 if you have any questions or just want to chat!

“Thanks for taking good care of my originals and for the time and effort it took to scan them all and restore color and clarity!” – Candace, NV

“I LOVED your service!  Loved the updates on the progress, neat return packaging, and CD with all of the pictures!” – Cheryl, IL

“I had an excellent experience with ScanDigital and I would never hesitate to recommend you to others. I can’t think of a thing that you could do to improve your service. It was perfect from beginning to end!” – Janet, MN

“I have investigated ways to get slides digitized and this is the best value I can find!” – John, MD

“I’ve told friends that you cannot do this at home with your own scanner; the quality is way better with ScanDigital!” – Chelsey, BC

“ScanDigital is a very professional service! I like the fact that the work is done in the U.S. rather than overseas. If people are just too busy to do these themselves, then this is a good alternative.” – Sue, OH

“I was thrilled to find [the service] so easy to use!” – Deborah, NC

“I would recommend your service.  The work was professional and done quickly and I liked that I could follow the progress!” – Maechelle, MN

“The services were excellent! All the items scanned beautifully and I received the originals back in perfect shape.” – Teresa, IL

“I was very impressed with your service.  Everything was done perfectly and in a timely manner!” “– Allyn, OR

“I was very pleased with the service I received at ScanDigital and would highly recommend your services to others! I called Customer Service with several questions and the representative was able to respond in a clear and concise way. My photographs were scanned, burned to a disc, and returned in a timely manner, and I received email updates along the way.  Everything was returned looking just like it did when I sent it.” – Jill, CT

“It was incredibly helpful to know how much time was left on the project and when my photos were safely in the mail. I was incredibly impressed with the professional quality of my scanned photos and the ease with which I could download them to my own computer and share them with family!” – Stefanie, NE

“The process was very simple to follow and the turnaround time was great! I would definitely consider using your company in the future!” – Shellie, SD

“My originals were in pretty poor shape, and they were expertly scanned and oh-so-lightly retouched. Really nice technical work!” – Claire, NY

“I was very impressed with the professionalism of the whole transaction from beginning to end.    You make it very easy for the customer to get their photos to you and provided great tracking of the job! You will be the first company I contact when I am ready for more digital scanning!” – Janée, CA

Thanks for helping me with one of the best Christmas gifts I’ve ever given my family! Everything was wonderful from service to process to delivery; no complaints!

Wednesday, February 1st, 2012

We love our customers. That’s why we follow up with everyone after their order is complete to assure we’re doing our job right. If there’s ever any issue, we address it immediately. Most of the time however, we receive rave reports. On behalf of the ScanDigital team, I’d like to say “Thank You” to our amazing customers. We’re truly flattered to know you are happy and honored to have been trusted with your family’s precious memories. Please find a sampling of the testimonials below that we’ve received recently.

If you’d like to hear more from our customers, you are welcome to visit our Testimonial page. As always, we’re always here on Twitter and Facebook, by email at info@scandigital.com or by phone at 888.333.2808 if you have any questions or just want to chat!

Sending in my wedding videos to a service I had never used or heard of before was a huge risk for me, but I am so glad I took the risk now that I have digitized copies that will last a long time! – Carolyn, WI

I loved the product that your company put together for me. The “Title” part of the disc – with snippets of what is on the disc – is really great. Your staff was very helpful from the receiving of my order to when I had to call in regards to a billing error; very polite. I would use your company again! – Celeste, CA

As far as customer service goes, you guys are fantastic. I called with questions about mailing and receiving my order and everyone was super friendly. – Daisy, NY

I am 100% satisfied and thrilled with ScanDigital’s quality and timely work. There were several times I called customer service and was always given patient and helpful advice. Thank you for offering such a needed and quality service. – Kimberly, IN

Thanks for helping me with one of the best Christmas gifts I’ve ever given my family! Everything was wonderful from service to process to delivery; no complaints! – Katy, NJ

It was very scary sending my precious VHS tapes off in the mail [and] not knowing what’s going to happen to them on the other end. I’m very pleased to report from start to finish I have been impressed with the level of service and communication that ScanDigital provided. The email updates…were helpful and just the right amount of communication. The DVDs are amazing! – Patty, MI

Everything was great.  My pictures came back just as orderly as I sent them. – Sarah, IL

Customer Testimonials: “Awesome customer service from start to finish.”

Wednesday, January 25th, 2012
To assure we’re doing our job right, we follow up with every customer after their order is complete. If there’s ever any issue, we address it immediately. Most of the time however, we receive rave reports. On behalf of the ScanDigital team, I’d like to say “Thank You” to our amazing customers. We’re truly flattered to know you are happy and honored to have been trusted with your family’s precious memories. Please find a sampling of the testimonials below that we’ve recently received.

If you’d like to hear more from our customers, you are welcome to visit our Testimonial page. If you have any questions or would just like to chat, you can always find us here on Twitter and Facebook, by email at info@scandigital.com or by phone at 888.333.2808 if you have any questions or just want to chat!

“I had a great experience with Scan Digital and am VERY likely to use your services again.  My order was very complex and executed perfectly and was delivered by the promised date.” – Robbie, CA

“We were extremely pleased with your ScanDigital process and the wonderful outcome!!  The pictures were wonderful considering the age of the pictures and the wear and tear over the years.” – Paula, WA

“My pictures and VHS tape were returned to me in exactly the same condition they were sent. I feel like your employees took great care with my photos and VHS tape.” – Amy, IN

“Considering the care you take in processing and the fact that you accept photos in albums I think your prices are fair. The quality of your service matches the price and I feel that I got my money’s worth.” – Sami, British Columbia

“ScanDigital sends updates on arrival and progress and makes all information about my order available on my account information. Plus [they] put the photos online, send mailing labels and respond promptly! The updates reinforce [their] professionalism. Good job!” – Bo, FL

“I think your customer service has been phenomenal. You are like riding the Segway; you only have to “think” a question and the answer is almost immediately and warmly in your inbox. I am über satisfied with you!” – Diane, MO

“We have been pleased with the results each time [we’ve used ScanDigital’s services]. We appreciate your ability to follow special instructions such as only transferring a specific section of video. Shipping was simple and pricing is easy to figure out. I am sure we will use your service again!” – Lori, GA

“I was happy with the final product and think the restoration was really good.  I made calendars for holiday gifts with the images and everyone loved them.” – Shayna, OH

“I’m impressed with your interest and attention to making it all right. I really thank you for that, and I’ll be ScanDigital’s fan when it comes to recommending your service.” – Lorena, CA

“I would definitely use you guys again and have already recommended you to my friends. Your website and pricing are straightforward. When I called in with a question, I received a prompt callback. I like your online tracking system, which allows the customer to see the job in progress. And I like the packaging of the final delivery.” – Jaime, MD

“Awesome customer service from start to finish.” – Lisa, VA

“I am very satisfied with Scan Digital service.  I have used your service two times to convert some “priceless” family tapes and reels into DVDs.  Both times, I had excellent service and communication from your company.” – Carolyn, NJ

“I have used your services twice now and have been very satisfied both times. I have no complaints; you take care of everything and do a great job.  Each job, I put little notes in and your [technicians] follow them to a tee and then send everything back.” – Joyce, IL

“I am more than pleased with your service and your expertise. As you can imagine, I was reluctant to ship my negatives anywhere because after Katrina, they were all I had of my pictures. It has never been about just converting my negatives to digital. Your reps have always been good to keep informed every step of the way and I love how I can track my order through your website. I recommend you all of the time.” – Teresa, MS

“I was a little nervous about sending the only copies I had of the VHS tapes clear across the country. However, after one phone call about how to send the tapes, everything fell into place. (I was a little unsure about whether it was clear that I wanted one DVD per VHS tape.) I was kept informed by email that they had been received at your facility and was notified of how long it was expected to take, and also when the order was actually on it’s way back to me. Everything worked perfectly.” – Kathy, RI

“Your company was incredible! I wanted to have this particular photo printed on a canvas for my mom and I had a deadline. Your team was in touch with me every step of the way! They were able to expedite the entire process and the DVD they sent back was INCREDIBLE! I couldn’t believe how beautiful and vibrant our photo from at least 15 years ago was! I was able to print the picture for my mom and it proudly hangs in our family room – it would not have been possible without your company!” – Kelly, IL

“I would definitely recommend your service to my friends and family members.  I felt like the people working with my memories really cared.” – Della, IN

“I was so impressed with your service! I received an email immediately upon contacting you.  It explained your services in detail, what I needed to do to get my photos to you…everything I needed to know.  I heard from you when you received my photos, and how they would be handled.  As my project was finished, you let me know when I would receive it.  Your customer service and follow up was beyond expectations!” – Linda, IA

“I had a wonderful experience with Scan Digital!  I loved that they kept me up to date about how my order was coming along and I love the end product.  I like how the jackets were labeled with strips of the video so you could see what was on the tape.” – Sherri, NC

“The quality of your scans far exceeded my expectations.  Each and every scan had beautiful color and the resolution was great.  My family was very impressed with the quality of the family photo scans and enjoyed reliving some old times!  I cannot say enough how pleased I was with the scans” – Stephanie, CT

Customer Testimonials: “I would highly recommend your service. It was very efficient and you seem to really care about the experience.”

Wednesday, January 18th, 2012

We follow up with every customer because we care. We truly want to hear about as many customer experiences as possible to assure we’re doing our job right. If there’s ever any issue, we address it immediately. Most of the time however, we hear from customers overjoyed to have their memories preserved and thankful the process was so easy. On behalf of the ScanDigital team, I’d like to say “Thank You” to our amazing customers. We’re truly flattered to know you are happy and honored to have been trusted with your family’s precious memories.

If you’d like to hear more from our customers, you are welcome to visit our Testimonial page. If you have any questions or would just like to chat, you can always find us here on Twitter and Facebook, by email at info@scandigital.com or by phone at 888.333.2808. Hope to hear from you soon!

“I was so nervous in sending you stuff that I only sent something I had another copy of at first but the service was so good I sent more. I am blown away by your service and price.” – Barbara, MI

“This was my first experience with ScanDigital and I would say that this has been one of the finest customer service/order fulfillment experiences I’ve had in my 36 years.” – Kristi, OH

“I am MORE than impressed with your company.  You gave me such a beautiful gift of PERMANENT memories that are in much better shape.  I look forward to getting back such an incredible product again!” – Linda, MD

“I am THRILLED with ScanDigital!  I am so impressed by your work, and by the frequent emails at every step of the process, so I knew I hadn’t been forgotten! Thank you, thank you, thank you for your excellent work!” – Pamela, AK

“The results of the digital photos from the slides I provided exceeded my expectations.

I was impressed by the great job they did of cleaning and digitizing some very old and dusty slides.” – Dave, MD

“WOW!!!!! we are so pleased. You have done a fantastic job of preserving B and W photos going back to the early 1950’s. We cannot give you enough praise, we are so thrilled.” – Peter, Canada

“Thank you for a wonderful service that proceeded smoothly and never gave me a moments pause that I might have sent my memories into a black hole somewhere.” – Eileen, WI

“I was impressed by the ability to track exactly where my pictures were in the process. I will definitely use your services again.” – Angela, CA

“I would highly recommend your service.  It was very efficient and you seem to really care about the experience.” – Rebecca, TN

“I am extremely pleased with the results of your work at ScanDigital. Thank you so much for having great customer service and talented technicians!!” – Angelina, LA

“Thank you for the wonderful product you sent to us. The quality was the best it could be, as the VHS tapes were quite old. I would DEFINITELY recommend your services to others” – Eileen, ME

“I believe that ScanDigital understands what they have in their hands:  families’ most precious assets — and treats them accordingly.  All with an accountable system, a great value (as compared with their competition), and a user-friendly interface.” – Erik, PA

“I was very pleased with ScanDigital. I was happy to see how easy it was to keep track of [my materials] once you received them. On their return, the order was organized, clearly marked and in great condition.  It was a great job and I’m sure I will use the service in the future.” – Kathleen, RI

“I was absoluetly delighted with ScanDigital! The entire process was easy and seamless, from figuring out what your company can do and whether it could meet my needs, to how to package and send my materials. The outcome was exactly what I had hoped.” – Susanne, VA

“Everything worked as per your description and the finished product was as described. So I would give ScanDigital an “A”.” – Philip, N3

“Overall, I am extremely pleased with the work ScanDigital did. I figured I would get close to the originals back once they were scanned.  What I got back, however, were pictures that were up to 48 years old that look like they were taken yesterday.” – Colin, WI

Customer Testimonials: “I was very happy with my order.”

Tuesday, January 10th, 2012

To assure we’re doing our job right, we follow up with every customer after their order is complete. If there’s ever any issue, we address it immediately. Most of the time however, we receive rave reports. On behalf of the ScanDigital team, I’d like to say “Thank You” to our amazing customers. We’re truly flattered to know you are happy and honored to have been trusted with your family’s precious memories. Please find a sampling of the testimonials below that we’ve recently received.

If you’d like to hear more from our customers, you are welcome to visit our Testimonial page. If you have any questions or would just like to chat, you can always find us here on Twitter and Facebook, by email at info@scandigital.com or by phone at 888.333.2808 if you have any questions or just want to chat!

“I have had a great experience with ScanDigital, receiving my first shipment of DVD’s several weeks ago.  Our family has enjoyed watching our old home movies of when the kids were babies/toddlers on the DVD player in our living room.  It had been quite a while since we had watched any since not using VHS anymore!” Sue – MN

“Overall, my experience with ScanDigital was excellent.  The online ordering process was simple.  The pricing options were simple and straight-forward.  The best part of the service was the acknowledgment emails, i.e. letting me know what phase of the process my order was in. Especially, notification that the tapes were received by ScanDigital which relieved my mind.” Sandy – OR

“Good service. Many thanks!” Dorothy – CA

“I am impressed with your service, and have already recommended it to others. I expect we’ll be using it again. In particular, I’m impressed with the amount and detail of information provided on your website, both in advance of using the service and the status reports that happened during processing. I think you guys are deserving of your success, and I wish you all the best.” David – CA

“Great experience and a great job!!! Thanks!” Molly – OR

“The final product is great.” Scott – SC

“I did have a very good experience with your service. Thanks again.” Gretchen – NY

“I found your customer service to be great and particularly appreciate your flexibility on timing.” Paula – NC

“I have nothing but wonderful things to say about your company. The customer service is superb. I have told several people about ScanDigital. Pricing is very easy to understand. I am very likely to use your service again. I have just a few more tapes that need to be converted. You have done all of mine so far and expect to use you to finish them.” Susan – FL

“Great customer service! I was very happy with our results since we had so many pictures of varying sizes, etc. I was very satisfied with the pricing options. They seem comparable to others. I like the website and how easy it was to use and see where my order was. Customer service once again has been above par. I’ve referred friends and family. Thanks so much!” Rebekah – TN

“The cards I received are lovely and yes, I would use and recommend your services again.” Ada – FL

“I am a multiple repeat customer of ScanDigital. I have consistently received very high-quality service from them and recommend their services. I have tried on my own to scan images (slides and photos) at home and found it was well worth the savings of time and money to have ScanDigital do it for me. The results have been excellent. My slides and photos were returned with my order exactly in the order I sent them.  Recommend ScanDigital! Keep up the good work!” Robert – VA

“All I can say is I was very happy with my order. I would definitely recommend your services. Your quality, service and efficiency are very good.” Mar – CA

“I was very satisfied with the service and quality.” Ed – MA

“I thought the quality of the DVDs of our films were great. Some of those home movies on the VHS tape were originally done in 8mm and 16mm and the earliest one was 73 years old!! I was truly amazed at how good they looked and I know my family will be very pleased to have them on DVD now.” Cindy – OH

“Your customer service and personalized contact and updates were the most appreciated!” Dotti – TN

“I loved getting my DVDs back and having usable media from my old photos and videos.
Thank you.” Keri – KY

Customer Testimonials: “I am a satisfied customer.”

Tuesday, January 3rd, 2012

We love our customers. That’s why we follow up with everyone after their order is complete to assure we’re doing our job right. If there’s ever any issue, we address it immediately. Most of the time however, we receive rave reports. On behalf of the ScanDigital team, I’d like to say “Thank You” to our amazing customers. We’re truly flattered to know you are happy and honored to have been trusted with your family’s precious memories. Please find a sampling of the testimonials below that we’ve received recently.

If you’d like to hear more from our customers, you are welcome to visit our Testimonial page. As always, we’re always here on Twitter and Facebook, by email at info@scandigital.com or by phone at 888.333.2808 if you have any questions or just want to chat!

“The service was excellent and everything turned out well. Yes, I would recommend this service to others and right now I am compiling more images to be scanned.” Jen – MA
“I was very satisfied with my ScanDigital order – the scanned copies of photos are excellent, and the originals were returned in the same packaging and condition I sent.  Thank you for helping me to preserve these family photos and memories.” Kathleen – NJ

“Our experience with ScanDigital was excellent.  I will highly recommend your service.” David – MA

“I’ve been very happy with you services and would recommend them to anyone. Your staff have always been very helpful and polite.” Denise- TX

“I was very happy with the quality of your product, and I have sent additional films to be digitized.  You are the answer to my prayers.  I would definitely recommend you to my friends and family.” Candace – CA

“I thought ScanDigital did a wonderful job organizing my pictures.  The fact the process is so hands on I was comfortable sending my family photos to be scanned.  Because I used the Groupon I was able to access a discount, but I thought the original pricing was reasonable.   Even if it was a little higher it is worth the money to get the personal attention and feel comfortable the pictures will come back in the same shape as when you shipped them.I have already recommended you to friends and hope they follow up.” Kim – CA

“ScanDigital was professional in every way. No problems.” LeRoy – IA

“I was very pleased with the DVDs and I’m sending a few more videos to be copied.  I would definitely recommend your services.” Joyce – IN

“I loved the job you did and will use you again.” Stacey – TX

“I like the quality of your service, much better than one of your competitors.” Cindy – CO

“I had a very positive experience with your company. The continuous process from order entry, status of order to delivery kept me informed each step of the way. I certainly value that level of communication with a company which I am putting my trust in with my family memories. I am very likely to use your services again and wouldn’t hesitate recommending ScanDigital to any of my friends. Thank You!” Rick – RI

“I used ScanDigital recently to have several hundred slides scanned.  I was pleased the service and will use again (just got the box for a new order). I have recommended to friends already and mentioned your company on my google+ page.” Ann – NJ

“My experience with ScanDigital has been excellent.  My top priority is high quality scans of my color slides and negatives.  You provided that at a very reasonable price. I have a large collection and will continue to send for scanning as time and budget allows.” Jesse – OH

“I love looking at my old photos now online and being able to share them with others in emails. I would definitely recommend your service to friends. Keep up the good work.” Karen – MA

“I had a wonderful experience using your service and would recommend it to anyone.  I will likely use you in the future.” Isabel – CT

“I will definitely use your service again, and am gathering another box together. I am thrilled to have my old video footage preserved, and am going to try old photo negatives next.  I would absolutely recommend you to others. Thanks.” Judy – MA

“Thank you for your services. I am a satisfied customer. Your company was good at keeping me informed on the status.” Ann – CO

“Overall the quality of the service was good.” Arthur – DC

“Could not have been happier with the service. The care taken with the transfers, chaptering, capturing of dates and the date ranges and index pictures on the covers were amazing. I would highly recommend the service to friends and family.  Little things like a free shipping label and discounts help a lot.” Kevin – MD

Customer Testimonials: “I had a very good experience with Scan Digital…”

Tuesday, December 27th, 2011

To assure we’re doing our job right, we follow up with every customer after their order is complete. If there’s ever any issue, we address it immediately. Most of the time however, we receive rave reports. On behalf of the ScanDigital team, I’d like to say “Thank You” to our amazing customers. We’re truly flattered to know you are happy and honored to have been trusted with your family’s precious memories. Please find a sampling of the testimonials below that we’ve recently received.

If you’d like to hear more from our customers, you are welcome to visit our Testimonial page. If you have any questions or would just like to chat, you can always find us here on Twitter and Facebook, by email at info@scandigital.com or by phone at 888.333.2808 if you have any questions or just want to chat!

“Great price, great product.” Felicia – CT

“The work your firm did was first class.”  Mary Ann – GA

“ScanDigital is great! The work was wonderful, service was very good, and the price was right.  I will certainly recommend it to my friends.” Lee Ann – NC

“We are extremely happy with your service.  We would certainly recommend your service.  All pricing options, etc., were very easy to understand.  We are most likely going to use your service again.  Thank you for the wonderful service.” Marjorie – CA

“I would (and have) recommended ScanDigital to friends because I was impressed with the level of communication and confidence you gave me during the entire process.  The results were great!” Dara – MA

“I am using your service again and am very happy at what I received earlier.” Susan – SC

“I was pleased with your service and am happy to have photos from childhood in a “safe” place.  The CDs arrived earlier than promised, which was a plus.” Catherine – IL

“I am happy with the service and the final product. I am happy that I now have these digital photos to pass on to future generations.” Lisa – MD

“I was very pleased with your service. I will use it again and recommend it.” Nicole – VA

“The quality was great, the value was good for the price, and that I will refer friends (an already have). Also the music videos where a very nice touch!” Connie – KY

“Very likely to use again.  Your service people were excellent. Anyone who helped me with emails/calls was of top-notch customer service excellence.”  Patty – IN

“I had a very good experience with Scan Digital and have already sent 5 more tapes to be put on DVDs.  I had a couple questions and called the phone number.  Someone called back and answered my questions.” Marsha – GA

“The people I dealt with were courteous and professional.  The quality of product was excellent.” Bob – CA

“I purchased Groupons to digitize my photo albums from the pre-digital age and revisiting them all was like opening a time capsule.  I’ve surprised lots of friends and acquaintances with photos from over 20 years ago and the feedback from them alone made the investment worthwhile.  I can’t wait to turn these old photos into coffee table books.   Photo albums are a thing of the past thanks to ScanDigital.” Greg – CA

“My experience with ScanDigital was very positive. The quality of the end product was excellent. Also, I had to contact customer service twice and both times my problem was solved quickly. The email response was great…it made it easy for me to communicate. I will use this service again. And recommend it. My project was to get my 90 year old mother’s slides made into a DVD. She has trouble seeing so I needed the transition time between slides to be slow so she could have time to pause each one. You were able to do this for me and she has thoroughly enjoyed viewing her slides! I’ll definitely use your service.” Janet – RI

“I have been very impressed with your service – from start to finish.  Clearly, our memories (in form of photos and videos) are precious and I feel that ScanDigital understands that.  I have received timely feedback to questions and emails providing me status of my order – unheard of in this day and age. I will be sure to recommend to others.” Sarah – IL

“Your service is great! I have already recommended ScanDigital to several friends.Yes, I will use ScanDigital again!” Don – MA

“I just want to thank you for being such a good company.  I researched your company online to pick the best one for my clients and friends and have never been disappointed. I will continue to recommend you whenever possible.  Your ways of communicating about what stage one’s order is at and being very clear about your pricing etc. is also really important.  I am always preaching simplicity and clarity to my clients, and you all fit the bill perfectly. So thanks and keep up the good work.” Jemi – RI
“I had a pleasant experience with your service and have recommended it to others.” Scott – AZ

Customer Testimonials: “I was very satisfied with my purchase.”

Tuesday, December 20th, 2011

To assure we’re doing our job right, we follow up with every customer after their order is complete. If there’s ever any issue, we address it immediately. Most of the time however, we receive rave reports. On behalf of the ScanDigital team, I’d like to say “Thank You” to our amazing customers. We’re truly flattered to know you are happy and honored to have been trusted with your family’s precious memories. Please find a sampling of the testimonials below that we’ve recently received.

If you’d like to hear more from our customers, you are welcome to visit our Testimonial page. If you have any questions or would just like to chat, you can always find us here on Twitter and Facebook, by email at info@scandigital.com or by phone at 888.333.2808 if you have any questions or just want to chat!
“I am definitely going to use your services again!  I will have no problem recommending your company to my friends and family. Thanks!” Micki – MN

“I would like to say that I am very impressed with ScanDigital.  Your system worked very well, I was pleased with the updates you gave me along the process and next spring when I begin to have my photo albums digitized, ScanDigital will be the company which I will choose. Thank you for your efficiency.” Beryl – Ontario

“I had a wonderful experience using ScanDigital. I had dozens of slides to be scanned for a film project and needed them in just 2 – 3 weeks. He listened patiently to my panicked plea and made the deadline. Thank you!” Faith – WI

“Over all, it was a very good experience. Growing up, some of my childhood was recorded on 8 millimeter reels which when my parents would show us, they would always break. I knew that this quality wasn’t that great, but what ScanDigital did was superb with what you had to work with. You put the reels into chapters, and the first time I watched the DVD, by the time I got to Chapter Three, was in tears from the memories, I had recently lost my dad, and it was happy tears just recalling the memories. Your company did a wonderful excellent job! Thank you again over and over!” Ronnie – MD

“I was very impressed with the frequent communication from ScanDigital regarding receipt of the order and progress to completion. The DVD was just as I had hoped. Now I can be assured that my images will be safe for a long while and in such a compact fashion. I still have more photos to transfer so will be sending another. I am also excited about sharing info about this transfer service with family and friends because it is such a great service. I am pleased and most certainly will be using ScanDigital again.” Kay – WA

“I was very pleased with your service.  I had a large number of super 8 home movies from childhood transferred into digital format. Your web site was very clear and easy to work with. I definitely have and will continue to recommend your company to my friends.” Jim – OH

“I was very satisfied with my purchase. I would definitely use your company again and refer others. Your staff did a great job.” Christine – ME

“I was pleased with ScanDigital. I appreciated the updates on the status of my order, as well as the pricing information.  It is difficult to trust a company with your one and only documented memories, but ScanDigital did a fantastic job of reassuring me.  I will use this company again.” Stephanie – IN

“I thought the quality was great!” Kathy – MN

“We had a great experience and our videos turned out great!  I’ve recommended you to all my friends!” Shari – GA

“Really like your service, especially the good quality of scans of older, non-standard size photos. Great to now have them digitally. I definitely will use your service again and have already recommended it to others.” Jennifer – MA

“Overall the process and quality was very good. The images I received on the DVD are excellent and I have already burned multiple copies and sent them to my family. I would use your service again and I will recommend this to my friends.” Jesse – DC

“I love how you package the DVDs, absolutely love it.  I was not expecting that, I was pleasantly surprised.  I have only watched one so far and the quality was very good.  I will be ordering again soon.  I wish I used you first because I would want my DVDs to be alike, and like I said your finished product was far better than the other company!” Tammie – RI

“I love the quality of the ScanDigital end product .Also appreciate that our pictures came back so well packed, in the same exact order as they were sent. Made us feel that the photos were handled very well during the processing.” Helen – NY

Customer Testimonials: “YOUR SERVICE IS THE BEST EVER!!!”

Tuesday, December 13th, 2011

We love our customers. That’s why we follow up with everyone after their order is complete to assure we’re doing our job right. If there’s ever any issue, we address it immediately. Most of the time however, we receive rave reports. On behalf of the ScanDigital team, I’d like to say “Thank You” to our amazing customers. We’re truly flattered to know you are happy and honored to have been trusted with your family’s precious memories. Please find a sampling of the testimonials below that we’ve received recently.

If you’d like to hear more from our customers, you are welcome to visit our Testimonial page. As always, we’re always here on Twitter and Facebook, by email at info@scandigital.com or by phone at 888.333.2808 if you have any questions or just want to chat!

“Wonderful product and good service!” Fred – NY

“I will likely use your service again. Yes, I would recommend your service based on my positive experience.” Jessie – TX

“I was very pleased with the service and the results.  I especially appreciated knowing in advance the timeframe that it would take for the service and the on-going updates as to the processing. We will use the service again and I have recommended it to others.  Thank you!” Rosalyn – VA

“After receiving the photos, I cross-compared it immediately to the ones I scanned using my own flatbed scanner and to my surprise, the photos that I got from your scans turned out to be better and cleaner.  I’m really happy with the results that I got and would go ahead and find my other childhood photos in my treasure chest once I get a chance and send it over to be processed by ScanDigital again. Thanks again!” Raymond – CA

“I was very satisfied with the customer service and will definitely use ScanDigital again.” Ken – CA

“I was very satisfied with the product.  I am also extremely likely to use you again.  You may or may not know that all of the photos you scanned had been underwater in Hurricane Katrina and stored in a box for 5 years until I could stand the smell and see what I could save.  The photos were of my children’s early years and worth every penny to have on disk and online.” Kathleen – NC

“We were very satisfied with the results of the scanning of 60+ year old slides – and the care that was taken during processing and returning them to us. Thank you very much for providing your services – the result is something that is not only personally interesting, but something that we can share as a family. When the first batch arrived, my mother, myself and my 30-year-old son viewed them together. That experience was priceless as we shared our family history. We are looking forward to working our way through the boxes of slides and photos in the garage.” Lynn – CA

“I did have a good experience with your service!” Shannon – OR

“I was extremely happy with the scanning service. I have been sending in my father’s very elderly slide carousels, and some slides are over 50 years old. The scanning has been outstanding and I’ve been extremely impressed with how good the images are. I’ve found the service very easy to use and the pricing easy to understand. The customer service and communication have also been excellent. I’ve recommended your service to several friends already.” Pam – CA

“I am very pleased with the final product!” Jerry – TN

“I had a very positive experience and will use ScanDigital again in the future.” Ken – CA

“The service was terrific.  One of your associates went above and beyond when the timeline wasn’t as anticipated to get these photos back in time for my parent’s 50th Anniversary. Thanks!” Kristin – CO

“I was very pleased and have another order ready to ship to you.  The service was fast and kept me informed all the way.  Thank you.” Cindy – WI

“I have to say that YOUR SERVICE IS THE BEST EVER!!! I was more than pleased with my DVDs. To see how the DVD was broken down into “scenes” was so amazing! Thank you so much for restoring my old childhood videos to DVD so I can watch them again.” Amanda – MA

“My experience with ScanDigital was very good. The website was very easy to use. I had no problem getting the videos in the mail. I would use ScanDigital again and I will recommend your company to others to who need their memories preserved.” Mallory – TX

“We were very happy with the service, and would recommend to family and friends. We especially enjoyed the stills that were included on the covers, making it very easy to locate what video we want to watch. The customer service was excellent, and you all got back to us within a few days of each request. Thanks!” Jerry – VA

“I’ve had nothing but positive experiences with ScanDigital, and have already recommended you to my friends! I found everything easy to use and understand. Thanks!” Jennifer – CA

“My family and I were delighted with the first couple of experiences that we have had with ScanDigital.  Your company produced some very nice DVDs from VHS tapes. Thanks!” Jim – CA

“The referenced order was completed right on schedule and I was very pleased with the results. Pricing options are very straightforward. Thanks for your service, it’s helped me clean up a lot of loose ends and simplified my “old movies” storage.” Rick – OR

“I loved your service and had a great experience with it.  We will use it again in the future. The whole experience and pricing was very easy.  When I had a question, I called customer service, and they helped me out.” Jena – UT

“I would definitely use your services again, should I have a need to do so. I would definitely recommend your services. Great customer service. Appreciated getting a phone call to make sure you understood my order. Thanks again for the great service!”  Javier – NJ

“I had sent in several video tapes to be made into DVDs in July. My husband and I had a trip planned to Kyrgyzstan to visit our daughter and her family in August when I realized it would be wonderful to take a copy of her wedding with us. We received our entire order and were able to bless our daughter with the DVD.  She was so excited and our grandchildren couldn’t wait to see it! Thank you so much for the kind thoughts along with the fantastic customer service!  I will definitely be using your service again!” Claudia – ID

“My response to all your questions are all positive: I am likely to use ScanDigital again (in fact I recently submitted another order), would recommend it to others, and found the pricing easy to understand.” Jeff – CO

“I was greatly impressed with the communication and service I received from ScanDigital. Thanks!” Deirdre – UT