Posts Tagged ‘testimonials’

Customer Testimonials: “I had a wonderful experience with ScanDigital!”

Tuesday, March 29th, 2011

To assure we’re doing our job right, we follow up with every customer after their order is complete. If there’s ever any issue, we address it immediately. Most of the time however, we receive rave reports. On behalf of the ScanDigital team, I’d like to say “Thank You” to our amazing customers. We’re truly flattered to know you are happy and honored to have been trusted with your family’s precious memories. Please find a sampling of the testimonials below that we’ve recently received.

If you’d like to hear more from our customers, you are welcome to visit our Testimonial page. If you have any questions or would just like to chat, you can always find us here on Twitter and Facebook, by email at info@scandigital.com or by phone at 888.333.2808 if you have any questions or just want to chat!

“I had a wonderful experience with ScanDigital!  I entrusted my most precious memories, some of my aunt’s old 8 mm movies from the 1930’s and 40’s, and you did a beautiful job putting them on CD’s. I am extremely likely to use your services again.  I have more DVDs to convert as well as many pictures I’d like to do. I most heartily recommend your services to my friends and family members.  My daughter was the one who was instrumental in convincing me to try your services and she was very impressed and stated she will also use your services in the future. Thank you.” Alexis – VA

“Thank you for the opportunity to express my thanks to the person who worked with me. It was a wonderful experience for me. Yes indeed I would be glad to recommend you. Thank you once again – I love looking at the DVDS.” Janet – FL

“HAVE ALREADY RECOMMENDED YOUR SERVICE.  I AM COLLECTING MORE PICTURES TO SEND.  THANK YOU FOR THE GREAT WORK.” Rose – TX

“Great service – I have used ScanDigital 3 times and was pleased with each order.” Lizabeth – CA

“I am extremely happy with my scanned pictures! Thanks.” Erica – MA

“I have appreciated your service, and have recommended to my father– who has volumes and volumes of archived slides and films.” George – TN

“We loved the services. My father received the certificates from me as a gift. Thanks again.” William – FL

“I was very pleased with both of the videos I had converted by ScanDigital. I would definitely use the service again and have already recommended it to other people.  I really like your order tracking system and liked that I could see at every point exactly where my video was.  I must admit that I wasn’t quite clear at the outset on how much video conversion was going to cost, but I felt that the final price was reasonable.” Mark – CA

“I was very happy with my ScanDigital order. I sent you three carousels of slides and got back this lovely DVD. I will definitely recommend you to friends and have already done so.I loved the ability to track the progress of my job. I’m sure that I’ll send other photos to send. Thanks for asking.” Liz – MD

“The quality is great.  The communication process was easy and helpful (quickly answered my questions, helped me figure everything out).  It was great to be able to track the order on line.”  Julie – MA

“Looking through old photos on-line and knowing they are safe from fire/flood/etc.(gas line explosion!) is well worth the price. I would definitely use you again. Thanks!!!” Carrie – CA

Yes, I would recommend ScanDigital to my friends because it is a good way to preserve those precious memories formatted in tape and film.” Gwen – TX

I like how your website helped me to keep track of the order. I think your staff did a good job scanning the photos. I just sent a second batch of materials off last week. I will use the service again. I will recommend to others because the quality of the scans were good, and you took good care of my materials. The pricing options were easy to understand.” Alice – MD

I used your company for a Christmas present to my family. We all loved being able to reminisce with old video of our past. I will definitely use you again. Otherwise they just sit in a box in the basement never to be seen because we don’t have a player anymore to view them with. I have already given your name to a few friends. Thanks.” Kim – MD

“First I want to thank you for the opportunity.  I was very pleased with what I received from your company.  I sent out many negatives. Thanking you in advance.” Jill – MO

“Thank you for helping preserve our memories in digital form. Thank you!” Seema – CA

“CUSTOMER SERVICE AND INDIVIDUAL CARE. I MUST SAY THAT THE CUSTOMER SERVICE TEAM DID A GREAT JOB IN EXPEDITING MY ORDER IN TIME FOR CHRISTMAS!!!!THANK YOU SO MUCH!!” Teresa – NC

“I especially like the fact that this is a US company and I am not shipping my memories overseas.” Nicole – CA

“Thank you for inquiring about my customer satisfaction!  This is my second set of orders having been very pleased with the first round of results. I am very likely to use your service again  I would definitely recommend the service to friends and family members. I was pleased with the overall quality of care taken with our old, fragile memories. The pricing options were easy to understand. I have contacted customer service via email several times and always get a quick and courteous helpful response, which is great. Thank you!” Jennifer – MD

Customer Testimonials: “Your staff is wonderful to work with”

Tuesday, October 12th, 2010

We follow up with every customer because we care. We truly want to hear about as many customer experiences as possible to assure we’re doing our job right. If there’s ever any issue, we address it immediately. Most of the time however, we hear from customers overjoyed to have their memories preserved and thankful the process was so easy. On behalf of the ScanDigital team, I’d like to say “Thank You” to our amazing customers. We’re truly flattered to know you are happy and honored to have been trusted with your family’s precious memories.

If you’d like to hear more from our customers, you are welcome to visit our Testimonial page. If you have any questions or would just like to chat, you can always find us here on Twitter and Facebook, by email at info@scandigital.com or by phone at 888.333.2808. Hope to hear from you soon!

“Wow! I am so impressed at the fast turnaround time and the quality of the scans. You have saved me hours and hours of trouble. Now I have digital photos on my computer going back almost 30 years! Thank you.” Craig – Eugene, OR

“I have to admit the Groupon coupon was FANTASTIC but the price was only one part of it, the other was the EXPIRATION date – without that I never would’ve gotten Mom to go through the loose photos she was storing in a foot locker. It was a very nice and enjoyable trip down memory lane. I really liked being able to track the progress of the order and the online gallery is very cool.

I’ve already recommended your service, don’t know if anyone’s used it but I brag on it all the time! Beats the pants off buying/renting the equipment and spending an eternity figuring it all out on my own.” Mary – Chicago, ID

“I organized all our pictures and videos, a task that has been bugging me for years.  All directions were straight forward and easy to understand. All responses to my actions were prompt and clear.” Janet – Palm Desert, CA

“I was very pleased with the results, even though I have scanned my own pictures, am more talented than the average bear using a computer, scanner, and photo software, I found ScanDigital’s technician’s skills much superior to my own.  This is why I would pay to have more pictures, especially ones important to me professional done rather than just scan them at home. Yes, I would recommend your services to friends and family because you do a fine job and the price is right.  For $100 a person can have 200 pictures scanned. The prices were straightforward and easy to understand.” Kris – Oceanside, CA

“I must admit I was very nervous about sending our treasured and very old (1800s-early 1900s) family photos out of the house, but this was a Christmas gift from our daughter and she was very comfortable with the process.  In addition to notification that my package had been received, I was relieved to get the updates and think this is an excellent idea. The package returned with everything as I’d sent it, in folders divided by decades. The cover letter was clear about how to access the gallery on the website. The process was clearly explained and I was able to get through it on my own. I’ve finally reviewed the DVD, each album done as requested by decades.  Amazing!  These old photos came through great, much improved. The writing on the edges that I hoped could be preserved, was all there.” Ann – Devon, PA

“Your staff is wonderful to work with, the service was great, and the product really superb — much better than I expected for the conversion of 30-40 year old 35mm slides. The staff attitude toward customers, I think, really critical. People — including me, of course — are entrusting to you precious materials that they care about. In every contact I had during this process, I felt both caring and professionalism from all the staff. I am really delighted and have been singing your praises to others. Thanks again.” Jan – Cambridge, MA

More Customer Testimonials!

Thursday, May 20th, 2010

testimonial- person with bubbleTo assure we’re doing our job right, we follow up with every customer after their order is complete. If there’s ever any issue, we address it immediately. Most of the time however, we receive rave reports. On behalf of the ScanDigital team, I’d like to say “Thank You” to our amazing customers. We’re truly flattered to know you are happy and honored to have been trusted with your family’s precious memories. Please find a sampling of the testimonials below that we’ve recently received.  

If you’d like to hear more from our customers, you are welcome to visit our Testimonial page. If you have any questions or would just like to chat, you can always find us here on Twitter and Facebook, by email at info@scandigital.com or by phone at 888.333.2808 if you have any questions or just want to chat!

“Thanks you for your fast and easy service.  I happened across some negatives from 1961 and your service was fantastic.  My family will now be able to enjoy them for many years to come.” Danalee – Alberta, Canada

“We are really enjoying watching our DVDs.  Thanks a lot! Also Chris was very nice to work with and answered my e-mails and questions promptly. Thanks!” Mary- Gig Harbor, WA

“I had a great experience working with ScanDigital. My mom loved her birthday gift of some of our old home movies transferred onto DVDs. I do plan on using your services again because we’ve got more VHS tapes that need to be converted. Thanks for doing a great job!” Cindy – Los Angeles, CA

“My experience was incredible! I called back after my order to specifically thank your staff for doing such an amazing job…my only feedback is that your pricing is WAY too cheap – I called three other vendors who were not only charging more per scan, but a rush fee (I needed my job back quickly) of $95. Thanks much – I am looking for ways to refer you business.” David – Los Altos, CA

“I am very happy with your service and am a repeat customer.” Howard -  Park City, UT 

“I was pleased with the quality of the transfers, and would recommend it.” Macauley – Shokan, NY

“I first heard about ScanDigital on Groupon. My experience with ScanDigital has been nothing less than professional with the customer in mind. I have since found more items to preserve on disc and have placed another order and will be placing a third order soon. Hats off to your company. I was treated like a valued customer!” Lisa – Lincoln, RI

“I was pleased with the service.” Kim – Paradise Valley, AZ

“My experience with Scan Digital was great, I used your service with a Groupon Coupon and found it to be dependable and worry free. I loved being informed of the status of my order every step of the way! Thanks!”  Mirage – Boston, MA

“Yes, I had a very positive experience using Scan Digital, and should a need arise I would absolutely turn to your again company for future services.  Regarding your questions about referring friends, I would indeed (and have.)  I found the entire experience to be quite user friendly, and very stress free.  Your employee that handled my account (Koa Nuuhiwa) was extremely receptive to the custom needs of my order, willing to work with me regarding all specifics and questions, and made himself readily available by phone as well as email. Thanks – looking forward to doing business with you again.” Jeff – New York, NY

“I just wanted to let you know that I was thrilled by your company’s service.  I bought a Groupon to ScanDigital as a gift for my grandmother and grandfather to try to help archive some really old photos. Leaving behind very old, irreplaceable and much-treasured photos was scary. I was relieved to get the email saying they arrived safely and were being readied for scanning. I was ecstatic to receive that box delivering them safely back to me, along with a DVD of them all. Thank you, thank you, thank you for taking such good care of them!” Jodis- Austin, TX

“It was great.  I was inspired to FINALLY take care of this task with a Groupon.  I paid to have all my tapes transferred, not just what Groupon covered.  The quality is great–I love that there is a sort of proof sheet on the back of each DVD to tell me what’s there to see.  Customer service was good– I asked questions via e-mail and got a rapid response.  I am already recommending your company. Thanks!” Beth- San Diego, CA

“I will be using your service again. The quality that came back is great and your order updates are great! Your pricing is easy to understand and your prices are comparable if not cheaper to others who don’t do the services that you do! Thanks for the great DVD.” Joe – Springhill, FL

“I think the service is good. Good clear progress reports.” Dallas- Bernardsville, NJ

“I had an excellent experience with ScanDigital.  I purchased a Groupon and was a bit nervous about sending my tapes out of state as there were my wedding video as well as tapes from when I was young that can’t be replaced.  They turned out beautifully!!  I would definitely recommend you to others-I have already told all of my family and friends and neighbors about the wonderful service I received.  I had to call with a question and your customer service was very friendly and helpful. Thanks again for your fantastic service!!” Lisa, Highlands Ranch, CO

“My experience at Scan Digital was great… from pricing to turn-around to communication. I’ve already given your brochure to several friends. I will also be back to do business with you. Thank you so much for a great job!” Yvette – Torrance, CA
“You did a good job in two different media in two separate orders (from prints and from slides). I’ve just started down the path of archiving 40 years of photos plus those from my parents’ and in-laws’ generation. There is a lot of work to do.” Clifford- Kensington, MD

“I was pleasantly surprised with ScanDigital’s quality of work.  Your presentation really seems customized and sincere.  Specifically, the pictures on the DVD covers and the titles for each DVD.  As for the music video’s that are created on the DVD’s, I think they are a great idea.  The videos we send you are priceless and un-replaceable.  I would definitely recommend your service to family and friends.  It is worth every penny.” Liam- Oakley, CA

 ”I liked your service a lot. Thanks!” Lila – Austin, TX

 ”I have to say that I was very happy with the service.  I really loved the fact that the DVDs came with software that allowed me to cut and paste different parts of my home movies and then I was able to successfully upload some of them to my blog.  I didn’t think I would be able to do that, especially because a lot of my old home movies from the ’80s were recorded over my mom’s old soap operas or a movie on TV that I didn’t really care about keeping.  Just the few minutes at the beginning of home videos was what I wanted. Anyway, I would absolutely recommend the service to my friends and, in fact, already did to my mother in law who is going to try it out.  I have a few more videos that I will send in at some point as well.” Joy- Normandy Park, WA

“I was thrilled with the service and can’t thank you enough.” Peggy- Washington, DC
“I simultaneously sent negatives to you and to [competitor].  Though [competitor] was cheaper, their results were far inferior to yours. I would certainly use your service again.  I have already recommended you to my Dad, who has many carefully kept slides from the 1950’s on. Your pricing options are clear and understandable.  Your website is much more navigable than [competitor’s] (or any others). Thanks again for your follow-up.” Paul- Granbury, TX,

Customer Testimonials: March

Tuesday, March 16th, 2010

testimonial- person with bubbleWe love our customers. That’s why we follow up with everyone after their order is complete to assure we’re doing our job right. If there’s ever any issue, we address it immediately. Most of the time however, we receive rave reports. On behalf of the ScanDigital team, I’d like to say “Thank You” to our amazing customers. We’re truly flattered to know you are happy and honored to have been trusted with your family’s precious memories. Please find a sampling of the testimonials below that we have received from the first half of March.

If you’d like to hear more from our customers, you are welcome to visit our Testimonial page. As always, we’re always here on Twitter and Facebook, by email at info@scandigital.com or by phone at 888.333.2808 if you have any questions or just want to chat!

March Testimonialstestimonial- bubble

I just received my DVD back from ScanDigital. I am so pleased with it.  Just letting you know you have another satisfied customer!!! Joyce – Onarga, IL – March 2010

The whole process was wonderful from start to finish and very simple to use.  Staff was very friendly and all my questions were answered quickly through email.  I have told EVERYONE I know about ScanDigital and I hope they use your services as they will not be let down. Jennifer – San Diego, CA – March 2010

Bottom line is I’m very happy with the work your team has done. High quality, low price… thanks again! Bernie – Daniel Island, SC – March 2010

Service has been great. I’ve used it twice to digitize both slides and old 8 mm film.  Completely satisfied with website clarity and outstanding service.  Have recommended the service and will continue to do so. Drew- Hudson, OH – March 2010
The quality of the scans is fantastic.  The photos really look great and all of my family is happy to have the photos digitized in such high quality. I have already recommended that my mother send in the rest of her photos. I had a great experience with ScanDigital.  I liked that you kept my photos separated according to how I labeled them.  Another good feature is that I didn’t have to count the photos before sending them.  The order tracking is very comforting, I could know where my originals were at all times.  Emily – Brooklyn, NY – March 2010

I had a very positive experience. I needed family photos scanned immediately for an event. The turnaround time was as promised. Your staff was professional and pleasant. And, you returned my original pictures just as you found them . . . in their notebook, in the correct order. I will definitely recommend your service. Tanya – Hermosa Beach, CA – March 2010

First I must say that I love the service you provide.  I have used ScanDigital several times over the past few years and you have exceeded all my expectations.  I recommend you to all my friends and family.  Your web site makes the whole process so simple and I have never had any problems. Kelly – Sarasota, FL – March 2010

I think you guys did a great job! Thank you. Grace – Tigard, OR – March 2010

I am totally satisfied with my recent purchase from ScanDigital. I will definitely use your services again and have recommended your product to friends and family. Thanks again for the great service. Thomas – Jacksonville, FL – March 2010

I was very happy with the results of your service and my kids are ecstatic to now see ten year old footage of themselves (I had VHS tapes transferred to DVD). Your customer service was very friendly and everything was returned to me in good condition. Susan – Dorchester, MA – March 2010

I was very happy with the service I received. Your staff was very professional, courteous and helpful. I do plan on using your service again and plan to drop off some Hi8 film this weekend. I have already recommended your service to family and friends. Overall I was extremely pleased. Jennifer – Harbor City, CA – March 2010

I was very pleased with my recent order. The clips to music were great! Thanks! Carol – Chatham, IL – March 2010

I was very impressed with the service your company performed.  My family and I are so happy to have our VHS tapes converted to DVDs and will treasure them forever.  I would definitely recommend ScanDigital because your service was excellent. Thanks a lot. Diana – Wheeling, IL – March 2010

I got a Groupon and used it with your company to have some really old (probably 50 years) 8 mm film converted to digital.  Great job!  It was in really bad shape but you were able to do it. It made a great Valentine’s gift for my husband and his family. Thanks! Beth – Gainesville, GA – March 2010

I thought you did an amazing job!! I love the way you have the chapters on the front and back of the case so that we know exactly what is contained inside.  Kudos! Thanks again (and my daughter and her new husband really enjoyed watching some of her baby movies!) Penny – Roswell, GA – March 2010

The DVDs came out better than we ever imagined. I will definitely use your service again and will recommend it to friends. Lesley – Alpharetta, GA – March 2010