We are committed to scanning all images manually. To ensure the highest quality and to protect each scanned image, we will never use an auto-feeder to process your materials. Auto feeders overlook bad or blurry scans and can put your precious memories at risk. Manual scanning guarantees each image is given proper attention, so every scan comes out as a perfect copy.
Importance of Manual Scanning
Here's why we insist upon scanning manually:
Auto feeding puts your images at risk for damage
High quality starts with the best scans
Batch processing only works some of the time
It is our job to preserve these materials for future generations, that means we have no room for error. We go to tremendous lengths to ensure that you're 100% satisfied with your order. If you're not satisfied, we'll reprocess your order for free.
ScanDigital Tested, Customer Approved
We spent months testing machines, scanning thousands of images and concluded that when you feed photographic materials through automatic machines, the risk of damaging the original photograph is simply too high. Photos, negatives and slides can bend, crack or even break while running through auto-feeders, which result in ruined and lost images. Through our extensive testing manual scanning was proven to be the best and only way to scan your materials to guarantee no damage and high quality. ScanDigital won't put your memories in harm's way in an effort to save time. We have taken a stand against these automated machines to ensure that we protect your precious memories during our process.
Each image is processed by trained professionals in our Los Angeles headquarters, who understand the importance of handling your precious memories with the utmost care and respect. All scans are quality reviewed before being passed to an editor. Any image that does not meet our quality standard is flagged and then re-scanned. We treat your memories with the same respect we would expect for our own. The combination of highly trained human ability, our high end equipment and a highly detailed, secure process ensures the exceptional quality scanning results that ScanDigital is known for.
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Business Hours (Eastern):
Monday - Friday: 9 AM - 6 PM
Saturday & Sunday: Closed
Your memories are safe
Through our integration with UPS and our world class EssentialTracker system for internal tracking, your order is carefully monitored from door to door
We scan by hand
To ensure the highest quality and to protect every image, we will never use an auto-feeder to process your materials.
"I am definitely searching my Groupon page for the "Award a Business" link. Meanwhile, you, especially, need to know how much I appreciate your staff and their commitment to excellence! Over the past couple of decades my husband and I have lost just a bunch of elder relatives. In the resulting cleanup each time, he and I were the only ones who voiced an interest in the old 8 MM films our families took during the 1950s and 1960s. However, we had no projector on which to show them to our children. I have purchased two Groupon coupons for ScanDigital services. Both times I have been absolutely amazed at the depth of personal service your employees provide. I get a UPS shipping label prepaid! As soon as I complete the order online. I get an email with an employee's name... when the package is received. I get a personalized email that says, "We are now working on your films." And I get another email when the package is shipped. I even got several special emails because I had managed to get two invoices attached to one shipment! ScanDigital staff asked questions, straightened it all out, and kept me informed and soothed while they did that! All this for a price a recently-retired middle school principal can afford to pay! All of that is great, but not as great as watching my young adult children tear-up at seeing movies of the grandfathers who died before they were born, the uncles they barely remember, and the grandmothers they remember well and loved. Oh, they laugh pretty hard at teenage pictures of their dad and me, but it is loving laughter. They even get to see it all again with appropriate music! Could we ask for anything more? As for the Simmons family, we think you guys are really great! I still have more old films, so I will continue to send boxes. You should be very proud!"
- Linda MS December 2010 -
Preserve your favorite vacation memories. You will love reliving your travel adventures on DVD!