Secure Shipping

• Integration with UPS ensures door-to-door tracking

• Hundreds of Orders Shipped Daily without a Single Loss

• Rugged Shipping Materials Used to Protect Your Memories

We recognize that entrusting a company with your one of a kind materials can be nerve-wrecking. That is why ScanDigital has created the standard for the industry in tracking capabilities with our Essential Tracker System. Secure shipping is the first step in ensuring that your memories are safe-active to and from our facility in Los Angeles. Our site is integrated with UPS' global tracking system, which allows both you and us to track your package door-to-door.

When you place your order online, you can easily print your UPS shipping label directly from our site. That way, we know exactly where your package is at all times while en route to our facility. UPS is the leading provider of safe-active shipping and has developed an incredible system.

UPS scans and records the destination and progress of your package at every stop along the way to guarantee accurate tracking is available. Using the barcode on the package, millions of packages are securely shipped with UPS each year. To provide additional peace of mind, we are here to help. You can log in to your account at anytime and view the exact location of your order or call our customer service team at 888.333.2808. We're always happy to look up that information for you.

If you live in the greater Los Angeles area, you are welcome to come to our facility to drop your package off. Please call ahead of time to setup an appointment so we will have someone available to assist you.

Secure packaging protects your memories

The DigiPac is ScanDigital's pre-packaged shipping option. The DigiPac eliminates the hassle of printing out a mailing label and locating appropriate packing materials for your treasured photo materials. Instead, just register online for ScanDigital's service, request a DigiPac, and for only $10 you will receive the following:

• A sturdy box sized to your order specifications
• Your pre-paid shipping label to return your materials to ScanDigital
• Shipping Supplies including bubble wrap and small plastic bags
• Documentation from ScanDigital providing detailed instructions on how to package and ship your materials
• All shipping done securely through our shipping partner, UPS

Key Benefits of DigiPac

• No Hassle - The DigiPac eliminates the need to locate appropriate shipping materials (arrives on your doorstep in 2-5 days).
• Most Secure Shipping - High quality materials and a pre-printed shipping label ensure your materials are safe throughout the shipping process.
• Fully Trackable - Your package will be fully trackable through our website using UPS.
• Environmentally Friendly - Not only is the DigiPac easy to use, but its great for the environment through the use of reusable and recyclable materials.

Shipping FAQs