We reach out to all of our customers after the completion of their order because we care. It also helps us to ensure we're doing our job right. If there's ever any issue, we address it immediately. Most of the time however, we receive rave reports.
“Scott Barajas of your firm went above and beyond with customer service. I was attempting to 'burn' more dvds than I ordered and not being very tech-minded, he went out of his way to try to 'talk' me through it, spending many moments during your busy time to try to assist me. It didn't end up working but I will be requesting some additional dvds burned by ScanDigital shortly. Awesome work! Some of the images on the film(s) have not been seen in about 40 years. They were a real treat to enjoy again and share with the family members left alive to see them. Thank you again!”
Jeannette B. from Rancho Cordova, CA (November 2013)
“We used you to scan our recently deceased mother's photographs which were priceless to us. Y'all did a great job, it was fast considering how much we sent, and the customer service was great answering our questions. Thanks again for your help.”
Angela M. from Arp, TX (October 2013)
“Some of the best customer service I've dealt with in a long time.”
Danielle M. from Brooklyn, NY (Febuary 2014)
AL, HI and International Region
“The product was of excellent quality. I appreciate the emails telling me where the tapes I sent are in the process. It was a little nerve wracking at first to send my original, one of a kind baby videos of my sons away in the mail. I was worried about them being lost or damaged and having no backup. My fears were relieved when I received the email stating that the package had been received.”
Lisa T. from Richmond, Canada (October 2013)
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Business Hours (Eastern):
Monday - Friday: 9 AM - 6 PM
Saturday: 10AM - 4PM
Your memories are safe
Through our integration with UPS and our world class EssentialTracker system for internal tracking, your order is carefully monitored from door to door
We scan by hand
To ensure the highest quality and to protect every image, we will never use an auto-feeder to process your materials.
"I was very happy with the service that was provided. I enjoyed being able to check the status of my order online and even view my pictures that way early. This was a Christmas present for my parents so my siblings and I completely surprised them and they enjoyed it so much. I appreciated the willingness you made to push one of our orders through so we could have it by Christmas. I would recommend you to my friends and family in the future."
- Danika KS January 2011 -
Preserve your favorite vacation memories. You will love reliving your travel adventures on DVD!