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We reach out to all of our customers after the completion of their order because we care. It also helps us to ensure we're doing our job right. If there's ever any issue, we address it immediately. Most of the time however, we receive rave reports.
“You provided us with excellent communication through e-mail and everything was handled very professionally. The web site was very easy to navigate and all information was covered very clearly. The return shipment of our original VHS tapes was very carefully packaged and we loved our new DVDs. (you have my permission to use any of this information WITHOUT my full name attached. :)”
Wendy I. from Gilbert, AZ (October 2013)
“Great work!! The night we received our well packaged box of disks, we watched a few and laughed with the kids for hours. THANK YOU!!!”
Holly O. from Cloquet, MN (May 2014)
“I really appreciated the way you stayed in communication with me through the whole process and when you had a question, you gave me a call to discuss. Thank you for a very pleasant experience.”
Gladys B. from Virginia, VA (March 2014)
AL, HI and International Region
“I was very pleased that I received notice when you had received my pkg and then again when you were ready to mail it back. That is important to me. Also I love the finished product.”
Marion G. from Victoria, Canada (October 2013)
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Local Phone: 310.341.0172
Business Hours (Pacific):
Monday - Friday: 8AM - 6PM
Saturday: 10AM - 5PM
Your memories are safe
Through our integration with UPS and our world class EssentialTracker system for internal tracking, your order is carefully monitored from door to door
We scan by hand
To ensure the highest quality and to protect every image, we will never use an auto-feeder to process your materials.
"The service was great. The staff is very helpful."
- Jay MA November 2010 -
Preserve your favorite vacation memories. You will love reliving your travel adventures on DVD!