We reach out to all of our customers after the completion of their order because we care. It also helps us to ensure we're doing our job right. If there's ever any issue, we address it immediately. Most of the time however, we receive rave reports.
“I really love teh job you guys do and have used your service a few times now. I also tell everyone I know that they need to try your service. I think teh list prices are a little too high but I have always availed of one of your discount offers which makes the service more realasonable - I often wondered woudl you get more business if you just offered teh discounted prices up front but maybe people like to feel like they are getting a deal.”
Mark S. from Santa Ana, CA (Febuary 2014)
“You transferred a VHS recording of our family reunion 20 years ago to dvd. We showed it and gave copies to family members at this year's family reunion. The Eagle family has suffered many deaths in the interim, so this is a treasure for those who remember and those too young to remember. This was a lovely part of our gathering, shared with much laughter and a few tears. Thank you. ”
Kathleen E. from Plymouth, MN (October 2013)
“1st class operation. Thanks. gg”
George G. from Georgia, GA (March 2014)
AL, HI and International Region
“The product was of excellent quality. I appreciate the emails telling me where the tapes I sent are in the process. It was a little nerve wracking at first to send my original, one of a kind baby videos of my sons away in the mail. I was worried about them being lost or damaged and having no backup. My fears were relieved when I received the email stating that the package had been received.”
Lisa T. from Richmond, Canada (October 2013)
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Business Hours (Eastern):
Monday - Friday: 9 AM - 4:30 PM
Saturday & Sunday: Closed
Your memories are safe
Through our integration with UPS and our world class EssentialTracker system for internal tracking, your order is carefully monitored from door to door
We scan by hand
To ensure the highest quality and to protect every image, we will never use an auto-feeder to process your materials.
"I have used it 3 times thus far and just purchased a gift card to send in another order in a bit. I think the process is really easy and the customer service is good."
- Angela Arlington, VA August 2010 -
Preserve your favorite vacation memories. You will love reliving your travel adventures on DVD!