Estimated Turnaround Time

Your memories are one-of-a-kind, so we've created the world's fastest and safest service. Using the charts below, you should be able to estimate how long we'll need your materials to preserve them forever. As always, we are here to answer any questions - call us at 888.333.2808 or email us at info@scandigital.com.
Please use these charts and UPS Timing Maps below to estimate the time required to process and preserve your materials.
| Photography Orders | |
| Number of Images | Time in Our Facility |
| 1,000 images | 2-3 weeks |
| 1,000 - 2,500 images | 2-4 weeks |
| 2,500 - 5,000 images | 3-5 weeks |
| 5,000+ images | Please call for estimate |
| Video & Film Orders | ||
| Number of Tapes | Feet of Film | Time in Our Facility |
| 10 tapes | 3,000 feet | 2-3 weeks |
| 10 - 20 tapes | 3,000 - 6,000 feet | 3-4 weeks |
| 20+ tapes | 6,000+ feet | Please call for estimate |
Please note
High resolution orders, photo album orders or orders with special requests may take slightly longer. Please use these charts for a rough estimate of turnaround time. For any hard deadlines, please call us at 888.333.2808 for a more accurate estimate. We work closely with our customers to ensure that all possible turnaround time requests are met.
Our Approach to Turnaround
We have the fastest turnaround time in the industry. Period. Many orders are returned in just one week! Our service is fast and efficient, leaving no room for error. Transitions are airtight, from checking your order in to scanning to editing and through every stage clearly outlined in our EssentialTracker System. Although these materials may have sat in a closet for years, they certainly won't be sitting long here. We never compromise our quality for speed, but have built a superior process that provides both - all at a reasonable price.
Average orders of less than 1,000 images typically take only a few weeks. The tables above are updated regularly, so that is your best guide and, of course, our friendly team is always here and ready to answer any questions you might have. If you have a much larger order, we can provide a time quote to guarantee you receive your order on the specified date as promised.
Need your items sooner than our estimated completion times? Give us a call and we'll do our best to accommodate your needs. We do our best to accommodate rush orders. If you need to have your order processed on a very tight timeline, just give our customer service team a call at 1.888.333.2808 and see what we can do. We go to great lengths to make our customer happy and will cooperate to fulfill requests when possible.
Inbound Shipment

Outbound Shipment


Contact Us
By Email
Have a question? Send us an email and a representative will email you back within 24 hours.
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By Phone
Phone: 1.888.333.2808
Local Phone: 310.341.0172
Business Hours (Pacific):
Monday - Friday: 8AM - 6PM
Saturday - Sunday: Closed
Testimonials
"I was amazed at how fast the turnaround was - I mailed the photos on Tuesday and had everything back in my possession by Friday. It was such an easy process."
- Christin - Newport Beach, CA
Press Spotlight
Macworld Magazine agrees, "ScanDigital wins for efficiency. Seven days after shipping the photographs, ScanDigital sent an e-mail notice saying that the images were ready for viewing and downloading online...For ease of use and fast turnaround time, it's hard to beat ScanDigital.com, especially if you're archiving 35mm slides.."
Did you know?
The average person has 3,000 old analog photos. If you figure it takes 8 minutes to scan and edit each photo, you would need every Saturday, at 8 hours a day, for the next 13 months!
Security is top priority
Through our integration with UPS and our world
class EssentialTracker system for internal tracking, your order is carefully monitored from door to door
Hand Scanned
To ensure the highest quality and to protect every image, we will never use an auto-feeder to process your materials.









