We're happy to help you! Call Us: 1.888.333.2808

 Home |  Login |  FAQ |   Contact Us 

Current Hold Time

U.S. Based Operations

  • Our secure facility was built to preserve your memories

  • All materials processed in the U.S.

  • Our highly trained team processes each order manually

All orders are processed at ScanDigital owned and operated facility. We are committed to remaining a solely US-based operation for several reasons, which include assuring your memories are safe and secure, maintaining the highest level of quality and keeping our turnaround down to the shortest in the industry.

Safety and Security

The safety and security of your materials is our number one priority, as our ScanDigital team feels it is a privilege to be entrusted with your most treasured photos and home movies. By running our operations under one US-based location, we can keep an eye on your order at all times and eliminate any room for error. We are proud to say- we have never had any order lost or damaged.

In addition to keeping our operations in the US, we at ScanDigital have made every effort to keeping your materials safe and secure. Our site is integrated with UPS, so when you place your order online, our site automatically generates a trackable shipping label. That label is recorded in our system, so we are able to know exactly where your order is en route to our facility. After we receive your package, your order is internally tracked through our Essential Tracker System.Within your account, you are able to see exactly which stage your order is in within our process at all times. This transparency allows customers to feel confident knowing what is taking place and when.

Quality Assurance

ScanDigital provides the highest quality digitization service and we're dedicated to keeping it that way. By having our operations in one US facility, we can monitor all operations under the same roof. Our quality procedures include manual scanning, individual editing techniques and our flexibility to accommodate our customers. Every photo is reviewed by three separate skilled technicians, every time, to ensure the end result displays our commitment to excellence.

Turnaround Time

Our US-based location also contributes to our turnaround time. We strive to process orders as quickly as possible, while maintaining our strict quality standards. Our team never compromises quality for speed, but have built a superior process that allows both.

Average turnaround time for Photo Scanning orders is about 3-4 weeks and Video & Film orders are about 4-5 weeks. However, we're usually happy to accommodate rush orders if you need your materials processed on a very tight deadline.


Get specials and discounts delivered to your inbox!


Call us
Phone: 1.888.333.2808
Local: 1.317.863.3986

Business Hours (Eastern):
Monday - Friday: 9 AM - 6 PM
Saturday: 10AM - 4PM
Sunday: Closed

Your memories are safe

Through our integration with UPS and our world class EssentialTracker system for internal tracking, your order is carefully monitored from door to door

Learn More About Our Security 

We scan by hand

To ensure the highest quality and to protect every image, we will never use an auto-feeder to process your materials.

Learn more about our Quality  


"Just this afternoon, I was in Target, and a man was asking the clerk in the photo department if they would scan about 700 photos for him. The reply was "no." I had my ScanDigital disc with me, making a few photos to reference for a "digital" project. I turned around, gave him the 1 minute sell job on your company, and he recorded your info. The people I have talked to inside your company were great -- thorough, clear, and "positive" (not in a sappy way). Their demeanor, in tandem with your website and customer feedback made me comfortable with trusting my 40+ year old slides and photos with your company. Happy to say that with your help, I got my Mom to cry on Christmas morning. I had used your work to help with a photo book of our family, and she was deeply touched. So, technically and all that other stuff you likely know how good you are, but, since I am not super technical, I will focus on what you allow me to do, and that is to create something I wanted to do, but couldn't have done without you. I will use your service again (another project in the works), and I have recommended ScanDigital to family, friends, and strangers."
- Kambia - Los Angeles, CA - January 2008 -

Read More Testimonials 

Ideas Center

Preserve your favorite vacation memories. You will love reliving your travel adventures on DVD!

Check out other Creative Ideas 

As mentioned in

Copyright © 2007 - 2018 ScanDigital, Inc. All Rights Reserved