We're happy to help you! Call Us: 1.888.333.2808

 Home |  Login |  FAQ |   Contact Us 

Current Hold Time

Customer Service

Phone: 1.888.333.2808

Email: info@scandigital.com

Our Address:
Photo & Video Processing
9900 Westpoint Drive
Suite 138
Indianapolis,IN 46256

Business Hours (Eastern):
Monday - Friday: 9AM - 6PM
Saturday & Sunday: Closed
We will be closed on November 26th and 27th

The Best Customer Service is Our Policy

Here at ScanDigital, we want our customers to be comfortable and confident when using our service. That's why providing world class customer service is part of our fundamental policy. We measure hold time in seconds, not minutes and believe speaking with a knowledgeable, friendly customer service representative is simply good business.

We welcome our customers to contact us at anytime, by any preferred method. If you happen to miss us or call after hours, simply leave a message, we'll be sure to get back to you within 24 hours. Getting in touch with us is easy and that's how it should be.

Don't want to hassle with calling us? We're also happy to call you. You can request a consultation to the right by entering your name, email address and call back phone number. One of our representatives will call you and walk you through our process. Our friendly and helpful customer service representatives are available via phone, email and live chat and are ready to assist you. We are happy to help with questions or to walk you through our service personally.

ScanDigital's customer care does not end after your order is complete. You will likely hear from our management team who routinely follows up for our customers' feedback. We like to be sure all customers are completely satisfied and hear about your experience with us. 100% Satisfaction, that's our guarantee.


Get specials and discounts delivered to your inbox!


Call us
Phone: 1.888.333.2808

Business Hours (Eastern):
Monday - Friday: 9 AM - 6 PM
Saturday & Sunday: Closed

Your memories are safe

Through our integration with UPS and our world class EssentialTracker system for internal tracking, your order is carefully monitored from door to door

Learn More About Our Security 

We scan by hand

To ensure the highest quality and to protect every image, we will never use an auto-feeder to process your materials.

Learn more about our Quality  


"Your company was so wonderful about transferring the reel to reel to DVD in record time for our family reunion. The phone call to the company to hear how the whole process worked was fantastic. Easy to follow instructions, helpful hints how to use the groupon and excellent way to mail the reels in to the company by printing the mailing tag off the computer. EXCELLENT. The process went along just exactly as the representative said it would and I could follow the process on line. The DVD case had pictures on it so I could identify the various memories on each DVD. Everything was returned in record time and in perfect condition. My request to get the DVDs in time for a reunion was honored. EXCEPTIONAL!"
- Melanie AZ November 2010 -

Read More Testimonials 

Ideas Center

Preserve your favorite vacation memories. You will love reliving your travel adventures on DVD!

Check out other Creative Ideas 

As mentioned in

Copyright © 2007 - 2012 ScanDigital, Inc. All Rights Reserved