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Customer Service



Phone: 1.888.333.2808
Local Phone: 310.341.0172


Email: info@scandigital.com


Our Address:
Photo & Video Processing
680 Knox Street
Suite 150
Torrance,CA 90502

Business Hours (Pacific):
We will be closed Nov. 27th-28th
Monday - Friday: 8AM - 6PM
Saturday: 10AM - 5PM
Sunday: Closed

The Best Customer Service is Our Policy


Here at ScanDigital, we want our customers to be comfortable and confident when using our service. That's why providing world class customer service is part of our fundamental policy. We measure hold time in seconds, not minutes and believe speaking with a knowledgeable, friendly customer service representative is simply good business.

We welcome our customers to contact us at anytime, by any preferred method. If you happen to miss us or call after hours, simply leave a message, we'll be sure to get back to you within 24 hours. Getting in touch with us is easy and that's how it should be.

Don't want to hassle with calling us? We're also happy to call you. You can request a consultation to the right by entering your name, email address and call back phone number. One of our representatives will call you and walk you through our process. Our friendly and helpful customer service representatives are available via phone, email and live chat and are ready to assist you. We are happy to help with questions or to walk you through our service personally.

ScanDigital's customer care does not end after your order is complete. You will likely hear from our management team who routinely follows up for our customers' feedback. We like to be sure all customers are completely satisfied and hear about your experience with us. 100% Satisfaction, that's our guarantee.


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Questions?

Call us
Phone: 1.888.333.2808
Local Phone: 310.341.0172

Business Hours (Pacific):
Monday - Friday: 8AM - 6PM
Saturday: 10AM - 5PM
Sunday: Closed

Your memories are safe

Through our integration with UPS and our world class EssentialTracker system for internal tracking, your order is carefully monitored from door to door


Learn More About Our Security 


We scan by hand

To ensure the highest quality and to protect every image, we will never use an auto-feeder to process your materials.


Learn more about our Quality  


Testimonials

"I'm glad to say that I was delighted with the service and the product! I had previously taken some of my 'VCR' family movies to a local photo shop to have them transferred to DVD's. The quality was terrible, and the price ridiculously high. When I saw your Groupon, I hesitated, especially since I'd be sending my only copy of home movies across the country. I liked the ability to track the progress of my order, and looked forward to the delivery day. We especially loved the musical montage at the end of each DVD. I have already talked up your great service and will continue. You can expect an order from my friend any time now. I too have lots more to send. I will surely use the 'Award a Business' function on Groupon. Thanks for the great service!"
- Kerry PA November 2010 -


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