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Customer Service



Phone: 1.888.333.2808


Email: info@scandigital.com


Our Address:
Photo & Video Processing
9900 Westpoint Drive
Suite 138
Indianapolis,IN 46256

Business Hours (Eastern):
Monday - Friday: 9AM - 4:30PM
Saturday & Sunday: Closed

The Best Customer Service is Our Policy


Here at ScanDigital, we want our customers to be comfortable and confident when using our service. That's why providing world class customer service is part of our fundamental policy. We measure hold time in seconds, not minutes and believe speaking with a knowledgeable, friendly customer service representative is simply good business.

We welcome our customers to contact us at anytime, by any preferred method. If you happen to miss us or call after hours, simply leave a message, we'll be sure to get back to you within 24 hours. Getting in touch with us is easy and that's how it should be.

Don't want to hassle with calling us? We're also happy to call you. You can request a consultation to the right by entering your name, email address and call back phone number. One of our representatives will call you and walk you through our process. Our friendly and helpful customer service representatives are available via phone, email and live chat and are ready to assist you. We are happy to help with questions or to walk you through our service personally.

ScanDigital's customer care does not end after your order is complete. You will likely hear from our management team who routinely follows up for our customers' feedback. We like to be sure all customers are completely satisfied and hear about your experience with us. 100% Satisfaction, that's our guarantee.


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Questions?

Call us
Phone: 1.888.333.2808

Business Hours (Eastern):
Monday - Friday: 9 AM - 4:30 PM
Saturday & Sunday: Closed

Your memories are safe

Through our integration with UPS and our world class EssentialTracker system for internal tracking, your order is carefully monitored from door to door


Learn More About Our Security 


We scan by hand

To ensure the highest quality and to protect every image, we will never use an auto-feeder to process your materials.


Learn more about our Quality  


Testimonials

"My mother actually sent you some photos to scan and then forward to me, so I'd have to say the flexibility and professionalism with which you handled her very detailed directions and concerns reflects great credit on your organization. I would definitely recommend your services to a friend."
- Brett - Midlothian, VA - August 2008 -


Read More Testimonials 


Ideas Center

Preserve your favorite vacation memories. You will love reliving your travel adventures on DVD!

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